YOUR ROLE
As the full-time Selling Team Leader, you are the Store Team Leader's "go-to" person in developing and implementing the business strategy and leading the daily operations of the store. Your passion lies in training and coaching your team into high-performing sellers who consistently provide an unforgettable guest experience. Through your leadership, your team always meets their sales goals, maintains merchandising brand standards, and delivers operational excellence! Most importantly, you embody our company values and bring your authentic self to work every day.
YOUR RESPONSIBILITIES
- Driving sales: As a key Leader on Duty (LOD), you excel at driving sales by maximizing Fitting Room and Salesfloor productivity and building guest loyalty through a top-notch guest experience. You analyze reporting and daily trends to make strategic business decisions and assist the Store Team Leader in developing short- and long-term business plans to meet key KPIs.
- People leadership: You motivate and inspire your team through AEO's core values. You serve as a role model and hold your team accountable for delivering excellent customer service on the Salesfloor and in the Fitting Room.
- Talent development: You prioritize recruiting and hiring strong talent to ensure optimal staffing. You are committed to training and developing your team to deliver outstanding service and achieve their potential.
- Teamwork and engagement: You believe that teamwork makes the dream work. You provide ongoing performance feedback, conduct team touch bases, development plans, and performance reviews. You celebrate your team's successes to foster engagement.
- Operational innovation: You support daily operational procedures, maintain visual standards throughout the store, and ensure Fitting Rooms are always guest-ready and aligned with AEO Brand Standards.
- Integrity: You uphold store safety standards, Asset Protection policies, adhere to company policies, and always do the right thing.
QUALIFICATIONS
- Passion for AE and Aerie products
- Previous retail management experience
- Ability to multitask with attention to detail, prioritize, and manage time effectively
- Leadership and team development skills, with knowledge of employment law
- Business acumen
- Flexible availability to accommodate shopping hours
WHY OUR ASSOCIATES LOVE AEO
- Work with genuine, supportive people — our #AEOFamily
- Opportunities for development, skill-building, and career growth
- 40% discount on AE & Aerie products year-round, plus seasonal discounts
- Participation in contests with chances to win merchandise and exclusive prizes