AE - Brand Ambassador (Sales Associate)

American Eagle Outfitters Inc.; Johnson Creek (WI); On-site; USD 60,000 - 80,000; Part time

Job summary

A leading American apparel brand is seeking a part-time Brand Ambassador to enhance the shopping experience at their Johnson Creek location. This role focuses on customer engagement, product education, and building brand loyalty. Ideal candidates are energetic, customer-oriented, and passionate about the brand. Join a dynamic team and enjoy benefits like employee discounts and opportunities for career growth.

Benefits

40% off product at AE & Aerie year-round

Participation in store contests for prizes

Opportunities for development and career growth

Qualifications

• Must be at least 16 years old.
• Previous retail experience preferred.
• Energetic and able to multitask in a fast-paced environment.

Responsibilities

• Engage with guests using the AEO Selling Model.
• Educate customers on product details and make suggestions.
• Flexibly work in various store zones as needed.
• Proactively resolve guest concerns.

Skills

Customer Service

Sales Skills

Teamwork

Problem Solving

Communication

Education

High School Diploma or equivalent

Job description

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YOUR ROLE

As a part-time Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came in. You are the face of our company and you're proud of it! You love the products and are passionate about building brand loyalty with every guest. Most of all, you represent our company values and bring your REAL self to work every day.

Job Description

YOUR ROLE

As a part-time Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came in. You are the face of our company and you're proud of it! You love the products and are passionate about building brand loyalty with every guest. Most of all, you represent our company values and bring your REAL self to work every day.

Your Responsibilities

• You're a people person! You use the AEO Selling Model to engage with every guest to help them find exactly what they're looking for, and you do so with a "friends first" mindset. (We'll teach you everything you need to know!)
• You're passionate about AE & Aerie product! Guests come to you to educate them on product details and you are excited to make product suggestions to fit their needs.
• You share the brand love! You're eager to introduce the AEO loyalty program and additional brand channels to guests.
• You can hang! Your skillset works in any zone and you can flex between the Salesfloor, Cash & Wrap, Fitting Room, and Stockroom as needed.
• You're an innovative problem solver! Making your guests' day is your priority and you proactively resolve guest concerns while sticking to company policy.
• You're a team player - #teamwork! You're always willing to assist your team in #gettingthejobdone.
• You've got integrity! You do the right thing and always adhere to AEO's policies & procedures.

You'd Be Great For This Role If

• You love interacting with people!
• You're full of energy and can handle multiple tasks in a fast-paced environment.
• You're available to work when guests shop (evenings, weekends & holidays!)
• You love AE and Aerie products.
• You've worked in retail before. #practicemakesperfect
• You're at least 16 years old.

Our Brand Ambassadors Love AEO Because

• They work with REAL people - there's nothing like your #AEOFamily.
• Opportunities for development, learning new skills, and potential for career growth.
• 40% off product at AE & Aerie year-round (plus seasonal discounts!)
• Participation in store contests for chances to win FREE merchandise and exclusive prizes.

About Us

American Eagle is a leading American jeans and apparel brand, known for casual style embraced by youth since 1977. We value authenticity, positivity, and community. Our collections inspire self-expression and empower customers to celebrate their uniqueness. We innovate with sustainable fabrics.

AEO is an Equal Opportunity Employer, committed to compliance with all EEO laws. Discrimination based on race, religion, sex, age, sexual orientation, disability, gender identity, or other protected characteristics is prohibited. We provide reasonable accommodations for religion and disability.

For Brand Ambassador and Stock positions, hiring depends on need, but applications are accepted continuously. For other store jobs, applications are accepted until the specified deadline or as extended.

Pay/Benefits

• Starting pay depends on experience and location.
• Eligible associates may receive paid sick leave and other rewards at AEO's discretion.
• Paid Time Off, sick leave, and holiday pay vary by job level, location, employment status, and years of service. For more info, click HERE.

Job Info

Job ID: 13218

Category: Stores

Posting Date: 2025-05-23

Schedule: Part-time

Location: Johnson Creek, WI, United States

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Sales and Business Development

Industries

• Retail