AE - Brand Ambassador (Sales Associate)

AEO Inc.; Huntersville (NC); On-site; USD 25,000 - 40,000; Part time

Job summary

A dynamic and energetic company is seeking a part-time Brand Ambassador to enhance the shopping experience for customers. In this engaging role, you will connect with guests, promote brand loyalty, and represent the company's values. Your responsibilities will include assisting customers on the sales floor, providing product knowledge, and resolving any concerns. This role offers a fantastic opportunity to work in a vibrant retail environment, where your passion for the brand and commitment to customer satisfaction will shine. Join a team that values authenticity and positivity, and enjoy perks like discounts on products and opportunities for career advancement.

Benefits

40% off products

Paid Time Off

Paid sick leave

Holiday pay

Opportunities for development

Store contests for prizes

Qualifications

• Passion for customer service and building brand loyalty.
• Ability to work in a fast-paced retail environment.

Responsibilities

• Engage with guests using the AEO Selling Model.
• Educate customers on product details and make suggestions.

Skills

Customer Engagement

Problem Solving

Teamwork

Retail Experience

Communication

Education

High School Diploma or equivalent

Job description

Join to apply for the AE - Brand Ambassador (Sales Associate) role at American Eagle Outfitters Inc.

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YOUR ROLE
As a part-time Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came in. You are the face of our company and you're proud of it! You love the products and are passionate about building brand loyalty with every guest. Most of all, you represent our company values and bring your REAL self to work every day.

Your Responsibilities

• You're a people person! You use the AEO Selling Model to engage with every guest to help them find exactly what they're looking for, and you do so with a "friends first" mindset. (What's the AEO Selling Model? Don't worry - we'll teach you everything you need to know!)
• You're passionate about AE & Aerie product! Guests come to you to educate them on product details and you are excited to make product suggestions to fit their needs.
• You share the brand love! You're eager to introduce the AEO loyalty program and additional brand channels to guests.
• You can hang! Your skillset rocks no matter what zone you're in and you can easily flex between the Salesfloor, Cash & Wrap, Fitting Room and Stockroom as needed.
• You're an innovative problem solver! Making your guests' day is your priority and you’re able to proactively resolve guest concerns while sticking to company policy.
• You're a team player - #teamwork! You're always willing to assist your team in #gettingthejobdone.
• You've got integrity! You do the right thing and you always adhere to AEO's policies & procedures.

You'd Be Great For This Role If

• You love interacting with people!
• You're full of energy and can handle multiple tasks in a fast-paced environment.
• You're available to work when guests shop (lookin' at your evenings, weekends & holidays!)
• You love AE and Aerie products.
• You've worked in retail before. #practicemakesperfect
• You're at least 16 years of age.

Our Brand Ambassadors Love AEO Because

• They work with REAL people - there's nothing like your #AEOFamily.
• They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement.
• They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!)
• They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.

About Us
American Eagle is a leading American jeans and apparel brand, the go-to destination for casual style, embraced by generations of youth since 1977. We are rooted in authenticity, powered by positivity and inspired by our community. Our collections are designed to inspire self-expression and empower our customers to celebrate their own uniqueness. We have broadened our leadership by producing innovative, sustainable fabrics.

Pay/Benefits Information

• Actual starting pay is determined by various factors, including but not limited to relevant experience and location.
• Subject to eligibility requirements, associates may be eligible to receive paid sick leave and AEO may provide REAL rewards at its discretion.
• Paid Time Off, paid sick leave, and holiday pay vary by job level and type, job location, employment classification (part-time or full-time / exempt or non-exempt), and years of service.

JOB INFO
Job Identification 8864
Job Category: Stores
Posting Date: 2025-01-08T15:16:56+00:00
Job Schedule: Part time
Locations: Huntersville, NC, United States

Seniority level: Entry level
Employment type: Part-time
Job function: Sales and Business Development
Industries: Retail, Retail Apparel and Fashion, and IT Services and IT Consulting