Aerie - Brand Ambassador (Sales Associate)

American Eagle Outfitters Inc.; Concord (NC); On-site; USD 25,000 - 35,000; Part time

Job summary

An established industry player is seeking a passionate Brand Ambassador to enhance customer experiences in their retail stores. This part-time role offers the opportunity to engage with guests, promote brand loyalty, and represent company values. You'll thrive in a dynamic environment, showcasing your love for products while building connections with customers. Enjoy perks like discounts and opportunities for development in a supportive team atmosphere. If you love interacting with people and have a knack for sales, this position is perfect for you!

Benefits

40% off products

Participation in store contests

Opportunities for development

Paid Time Off

Paid sick leave

Qualifications

• Energetic and able to handle multiple tasks in a fast-paced environment.
• Retail experience preferred, must be at least 16 years old.

Responsibilities

• Engage with guests using the AEO Selling Model to enhance their shopping experience.
• Assist in various store areas including Salesfloor and Cash & Wrap.
• Proactively resolve guest concerns while adhering to company policies.

Skills

Customer Service

Retail Sales

Problem Solving

Teamwork

Education

High School Diploma

Job description

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YOUR ROLE

As a part-time Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came in. You are the face of our company and you're proud of it! You love the products and are passionate about building brand loyalty with every guest. Most of all, you represent our company values and bring your REAL self to work every day.

Job Description

YOUR ROLE

As a part-time Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came in. You are the face of our company and you're proud of it! You love the products and are passionate about building brand loyalty with every guest. Most of all, you represent our company values and bring your REAL self to work every day.

Your Responsibilities

• You're a people person! You use the AEO Selling Model to engage with every guest to help them find exactly what they're looking for, and you do so with a "friends first" mindset. (We'll teach you everything you need to know!)
• You're passionate about AE & Aerie products! Guests come to you to learn about product details and you’re excited to make suggestions to fit their needs.
• You share the brand love! You're eager to introduce the AEO loyalty program and other brand channels to guests.
• You can hang! You’re versatile and can switch between the Salesfloor, Cash & Wrap, Fitting Room, and Stockroom as needed.
• You're an innovative problem solver! Making guests’ day is your priority, and you proactively resolve concerns while adhering to company policies.
• You're a team player - #teamwork! Always willing to assist your team to get the job done.
• You’ve got integrity! You do the right thing and follow AEO's policies & procedures.

You'd Be Great For This Role If

• You love interacting with people!
• You’re energetic and can handle multiple tasks in a fast-paced environment.
• You’re available to work during evenings, weekends, and holidays.
• You love AE and Aerie products.
• You have retail experience. #practicemakesperfect
• You are at least 16 years old.

Our Brand Ambassadors Love AEO Because

• They work with REAL people - there’s nothing like your #AEOFamily.
• Opportunities for development, learning new skills, and potential career advancement.
• 40% off product at AE & Aerie year-round (plus seasonal discounts!).
• Participation in store contests for chances to win free merchandise and prizes.

About Us

Built on a platform of power, positivity, and authenticity - inspiring people to love their real selves. Aerie is a fast-growing lifestyle brand offering intimates, apparel, activewear, and swim collections. With the #AerieREAL movement, we celebrate body positivity and empowerment. We also commit to sustainability by creating products with recycled or sustainably sourced materials.

AEO is an Equal Opportunity Employer committed to non-discrimination and reasonable accommodations.

Pay/Benefits

• Starting pay depends on experience and location.
• Eligible associates may receive paid sick leave and other rewards.
• Paid Time Off, sick leave, and holiday pay vary by role and location.

Job Info

Identification: 12130

Category: Stores

Posting Date: 2025-05-07

Schedule: Part-time

Location: Concord, NC, United States

Additional Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Sales and Business Development
• Industries: Retail, Apparel, Fashion, IT Services