AE - Brand Ambassador (Sales Associate)

American Eagle Outfitters Inc.; Grand Rapids (MI); On-site; USD 60,000 - 80,000; Part time

Job summary

American Eagle Outfitters Inc. is seeking a part-time Brand Ambassador in Grand Rapids, MI. In this role, you will engage with customers, promote products, and help create a positive shopping experience. Ideal candidates are energetic, enjoy interacting with people, and align with the brand's values.

Benefits

Discounts on products year-round

Opportunities for development and career growth

Participation in contests for prizes

Qualifications

• Energetic and able to multitask in a fast-paced environment.
• Retail experience preferred but not required.
• At least 16 years old.

Responsibilities

• Engage with guests using the AEO Selling Model.
• Educate guests about AE & Aerie products.
• Proactively resolve guest concerns.

Skills

Customer Engagement

Multitasking

Communication

Job description

Join to apply for the AE - Brand Ambassador (Sales Associate) role at American Eagle Outfitters Inc.

YOUR ROLE

As a part-time Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came in. You are the face of our company and you're proud of it! You love the products and are passionate about building brand loyalty with every guest. Most of all, you represent our company values and bring your REAL self to work every day.

Your Responsibilities

• Engage with guests using the AEO Selling Model to help them find what they need, with a friendly, 'friends first' approach.
• Educate guests about AE & Aerie products and suggest items that fit their needs.
• Introduce guests to the AEO loyalty program and other brand channels.
• Flex between different store zones such as Salesfloor, Cash & Wrap, Fitting Room, and Stockroom as needed.
• Proactively resolve guest concerns while adhering to company policies.
• Assist team members and contribute to team goals.
• Maintain integrity and follow all AEO policies and procedures.

You'd Be Great For This Role If

• You love interacting with people!
• You are energetic and multitask well in a fast-paced environment.
• You are available to work evenings, weekends, and holidays.
• You love AE and Aerie products.
• You have retail experience (preferred but not required).
• You are at least 16 years old.

Our Brand Ambassadors Love AEO Because

• They work with real people and enjoy a sense of community.
• They have opportunities for development and career growth.
• They receive discounts on products year-round and participate in contests for prizes.

About Us

American Eagle is a leading casual apparel brand known for authenticity and self-expression, committed to sustainability and community. We are an equal opportunity employer and value diversity.

Pay/Benefits

• Starting pay varies based on experience and location.
• Eligible associates may receive paid sick leave, rewards, PTO, and holiday pay, depending on their role and tenure.

Job Info

Job ID: 13061

Category: Stores

Location: Grand Rapids, MI, United States

Schedule: Part-time

Seniority level: Entry level

Employment type: Part-time

Job function: Sales and Business Development

Industries: Retail, Apparel, Fashion, IT Services