AE - Brand Ambassador (Sales Associate)

American Eagle Outfitters Inc.; Columbus (OH); On-site; USD 60,000 - 80,000; Part time

Job summary

Join a leading apparel brand as a part-time Brand Ambassador in Columbus, OH. You will engage with customers, provide exceptional service, and represent our values. Enjoy a supportive team environment with opportunities for personal growth and discounts on products.

Benefits

40% off products year-round

Opportunities for personal development

Contests to win free merchandise

Qualifications

• Must be at least 16 years old.
• Available to work evenings, weekends, and holidays.

Responsibilities

• Engage with guests using the AEO Selling Model.
• Educate guests on AE & Aerie products.
• Assist team to achieve store goals.

Skills

Customer Engagement

Multitasking

Communication

Education

Retail Experience

Job description

Job Description

YOUR ROLE

As a part-time Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came in. You are the face of our company and you're proud of it! You love the products and are passionate about building brand loyalty with every guest. Most of all, you represent our company values and bring your REAL self to work every day.

Your Responsibilities

• Engage with every guest using the AEO Selling Model to help them find exactly what they need, with a 'friends first' mindset.
• Educate guests on AE & Aerie products and make suitable product suggestions.
• Introduce guests to the AEO loyalty program and other brand channels.
• Flex between different zones like the Salesfloor, Cash & Wrap, Fitting Room, and Stockroom as needed.
• Proactively resolve guest concerns while adhering to company policy.
• Assist your team and work collaboratively to achieve store goals.
• Maintain integrity by following AEO policies and procedures.

You'd Be Great For This Role If

• You love interacting with people!
• You are energetic and capable of multitasking in a fast-paced environment.
• You are available to work evenings, weekends, and holidays.
• You love AE and Aerie products.
• You have retail experience (preferred).
• You are at least 16 years old.

Why Our Brand Ambassadors Love AEO

• Work with real people in a supportive team environment.
• Opportunities for personal development and career growth.
• Enjoy 40% off products year-round at AE & Aerie, plus seasonal discounts.
• Participate in contests to win free merchandise and prizes.

About Us

American Eagle is a leading American jeans and apparel brand, known for casual style embraced by youth since 1977. We value authenticity, positivity, and community, inspiring self-expression and celebrating individuality. We are committed to sustainable and innovative fabrics.

American Eagle Outfitters is an Equal Opportunity Employer. We prohibit discrimination based on race, color, religion, sex, national origin, age, sexual orientation, disability, gender identity, and other protected characteristics. We provide reasonable accommodations as required by law.

Pay and Benefits

• Starting pay depends on experience and location.
• Eligible employees may receive paid sick leave and other rewards.
• Paid Time Off, sick leave, and holiday pay vary by job level, location, and tenure.

Job Information

Job ID: 12764

Category: Stores

Posting Date: 2025-05-15

Schedule: Part-time

Location: Columbus, OH, United States

Seniority Level

• Entry level

Employment Type

• Part-time

Job Function

• Sales and Business Development

Industries

• Retail, Retail Apparel and Fashion, IT Services and Consulting