Advocate - Full-Time 3rd Shift

Paycom - ATS; Louisville (KY); On-site; USD 22,000 - 32,000; Full time

Job summary

The Center for Women and Families in Louisville, KY is seeking an Advocate for the 3rd shift to provide compassionate support, crisis intervention, safety planning, and navigation to services for survivors of domestic violence and sexual assault.

As an Advocate you’ll respond to crisis calls, assist residents in our emergency shelter, and help clients access resources. Training is provided and opportunities for professional growth exist.

Qualifications

• Bachelor’s degree preferred, OR Three (3) years of related human services experience
• Valid driver’s license and acceptable driving record
• Ability to pass a background check
• Ability to work flexible schedules, including evenings, weekends, holidays, or on‑call shifts
• Basic computer proficiency and strong written documentation skills
• Bilingual candidates are encouraged to apply

Responsibilities

• Crisis Intervention: Provide compassionate, trauma-informed support to survivors experiencing interpersonal violence.
• Safety Planning: Help clients identify immediate safety needs and develop individualized plans.
• Advocacy: Support clients while navigating medical, legal, housing, financial, and community resources.
• Case Management: Coordinate services and connect survivors with internal and external resources.
• Documentation: Maintain timely, accurate documentation while meeting agency and grant requirements.
• Collaboration: Work alongside coworkers, healthcare providers, law enforcement, schools, courts, and community partners to ensure clients receive coordinated support.

Skills

Compassionate

Calm under pressure

Excellent communicators

Strong listeners

Organized

Adaptable

Professional

Emotionally Intelligent

Critical Thinkers

Team-oriented

Emotionally resilient

Education

Bachelor’s degree or 3 years related experience

Job description

Job Details

Job Location: Louisville Campus - Louisville, KY 40203
Position Type: Full Time
Salary Range: $19.75 - $19.75 Hourly
Advocate - 3rdShift: Emergency Services

Every day, survivors of domestic violence and sexual assault turn to The Center for Women and Families during some of the most difficult moments of their lives. As an Advocate, you’ll provide compassionate support, crisis intervention, safety planning, and connection to resources that help individuals and families begin rebuilding their lives.

Whether you’re responding to a crisis call, supporting residents in our emergency shelter, or helping clients navigate community resources, your work will have a direct and lasting impact.

If you’re looking for meaningful work where your compassion, professionalism, and commitment to helping others truly matter, we’d love to meet you.

Why Work at The Center?

• Starting pay: $19.75/hour
• Paid, comprehensive training
• Full-Time, Part-Time, and PRN opportunities
• Meaningful, mission-driven work
• Supportive team environment
• Opportunities for professional growth
• Help create safer communities every day

Relevant Experience

We’re looking for professionals with aBachelor’s degreeORat least three (3) years of related experience helping others.Relevant experience could include:

Healthcare

• CNA
• Home Health Aide
• Patient Navigator
• Patient Care Coordinator
• Hospital Intake
• Behavioral Health Technician
• Medical Social Services

Human Services

• Case Manager
• Service Coordinator
• Victim Advocate
• Peer Support Specialist
• Eligibility Worker
• Social Services
• Community Outreach
• Nonprofit Programs

Education

• Teacher
• Teacher Assistant
• Student Services
• School Support Staff
• Curriculum Development
• Public Education
• Childcare Professional

Community & Justice

• Court Clerk
• Court Case Manager
• Criminal Justice
• Crisis Intervention
• Deflection Programs
• Community-Based Services

What You’ll Do

Emergency Shelter

• Support shelter residents
• Provide advocacy and case management
• Facilitate groups
• Assist with transportation and transition planning

All Advocates receive training and are expected to perform the following core responsibilities:

• Crisis Intervention: Provide compassionate, trauma-informed support to survivors experiencing interpersonal violence.
• Safety Planning: Help clients identify immediate safety needs and develop individualized plans.
• Advocacy: Support clients while navigating medical, legal, housing, financial, and community resources.
• Case Management: Coordinate services and connect survivors with internal and external resources.
• Documentation: Maintain timely, accurate documentation while meeting agency and grant requirements.
• Collaboration: Work alongside coworkers, healthcare providers, law enforcement, schools, courts, and community partners to ensure clients receive coordinated support.

Qualifications

What We’re Looking For:

• Compassionate
• Calm under pressure
• Excellent communicators—written and verbal
• Strong listeners
• Organized
• Adaptable
• Professional
• Emotionally Intelligent
• Critical Thinkers
• Team-oriented
• Emotionally resilient

Minimum Qualifications

• Bachelor’s degree preferred, OR Three (3) years of related human services experience

Also Required

• Valid driver’s license if required to operate a company vehicle for the position
• Acceptable driving record
• Ability to pass a background check
• Ability to work flexible schedules, including evenings, weekends, holidays, or on‑call shifts depending on assignment
• Basic computer proficiency
• Strong written documentation skills
• Capacity to learn, retain new skills and practices and implement new knowledge

Bilingual candidates are encouraged to apply!

Our Commitment

The Center for Women and Families is committed to providing compassionate, survivor-centered services while fostering an inclusive, respectful, and supportive workplace for employees, volunteers, and the communities we serve.

Ready to Make a Difference? Join a team dedicated to empowering survivors, strengthening families, and building safer communities.

No Advocacy Experience? You May Still Qualify. You donotneed previous domestic violence or sexual assault advocacy experience.