Advocate - 2nd Shift Only

Center For Women And Families Inc; Louisville (KY); On-site; USD 40,000 - 52,000; Full time

Job summary

The Advocate role at Center For Women & Families Inc in Louisville, KY offers trauma-informed, client-centered advocacy to survivors of intimate partner and sexual violence. Under supervision, you’ll deliver empathetic services focused on safety, stabilization, and survivor-directed goals while coordinating with internal teams and partners to ensure access to essential services.

Strong communication, de-escalation, and critical thinking are essential, as is the ability to work flexible hours

Qualifications

• Knowledge of trauma-informed care and crisis response best practices.
• Strong interpersonal communication, active listening, and de-escalation skills.
• Ability to maintain professional boundaries and collaborate effectively in a team setting.
• Must have a valid driver’s license and be able to pass a background check.
• Ability to work flexible hours, including evenings, weekends, and holidays as needed.

Responsibilities

• Provide trauma-informed, client-centered advocacy to promote safety and stabilization for survivors.
• Collaborate with internal teams and community partners to support client access to services.
• Maintain professional boundaries and document cases in electronic systems.

Skills

trauma-informed care

crisis response

interpersonal communication

active listening

de-escalation

critical thinking

team collaboration

Tools

Microsoft Office

Electronic documentation tools

Job description

The Advocate at The Center for Women & Families (The Center) provides trauma-informed, client-centered advocacy and support to individuals and families impacted by intimate partner violence and sexual violence. Under direct supervision, the Advocate delivers empathetic, professional services that promote safety, stabilization, and survivor-directed goals, while collaborating with internal teams and community partners to support client access to services. Advocates share core competencies and foundational responsibilities; specific duties, service settings, schedules, and expectations vary by program.Skills & CompetenciesKnowledge of trauma-informed care and crisis response best practices.Strong interpersonal communication, active listening, and de-escalation skills.Critical thinking and problem-solving abilities in high-pressure situations.Proficiency in Microsoft Office and electronic documentation tools.Ability to maintain professional boundaries and collaborate effectively in a team setting.Other RequirementsMust have a valid driver’s license and maintain a driving record meeting agency insurance requirement if operating a company vehicle.Must have a successful background check.Ability to work flexible hours, including evenings, weekends, and holidays as needed.Fluency in languages other than English is a plus.Environment & Physical DemandsFrequent interaction with clients and community stakeholders.Position may require field-based activities including client accompaniment.Frequently sitting, standing, walking, and mobility throughout the facility.Must be able to lift 25 lbs and up to 70 lbs with assistance.Ability to work in high stress environments, requiring emotional resilience and adherence to self-care practices.