Advisory UX Designer - Conversation Experience

Lenovo; Morrisville (NC); On-site; USD 90,000 - 120,000; Full time

Job summary

Lenovo is seeking an experienced UX/UI Designer to conceive, design, and deliver voice and conversation experiences in Morrisville, North Carolina. The ideal candidate will have a deep understanding of Natural Language Processing (NLP) and a proven record in designing intelligent interactions.

Responsibilities include presenting design concepts to stakeholders, rapidly iterating based on feedback, and identifying opportunities to integrate AI into design workflows. A minimum of 5 years in UX/UI design is required.

Qualifications

• Deep understanding of Natural Language Processing (NLP) fundamentals and their application to conversational design.
• Proven ability to design robust intent recognition and entity extraction systems to power intelligent interactions.
• Expertise in crafting end‑to‑end dialogue flows and scalable conversation architectures.
• Strong command of linguistics and conversational analysis to inform natural, human‑centered design decisions.
• 5+ years of UX / UI design experience.

Responsibilities

• Conceive, design, and deliver Voice/Conversation experiences and user flows.
• Present and communicate design mockups and prototypes to the product team.
• Articulate design rationale and prioritize feedback for rapid iteration.
• Identify opportunities to incorporate LLM AI into design workflows.
• Understand and empathize with users' needs and pain points.

Skills

Natural Language Processing (NLP)

UX / UI design

Dialogue flow design

Linguistics expertise

Job description

Location

United States of America, North Carolina, Morrisville

Working Time

Full-time

Key Responsibilities

• Conceive, design, and deliver Voice/Conversation experiences and user flows, taking complex user actions and distilling them into usable, delightful interaction
• Present and communicate lo‑fi mockups, interaction design, hi‑fi user flows, prototypes, and other design docs to the product team, stakeholder groups, and organizational leadership
• Be able to clearly articulate design rationale and prioritize feedback to iterate rapidly as we learn more through the design exploration process
• Identify new opportunities to use LLM AI into design production workflows
• Deeply understand and empathize with our users' needs and pain points, especially on linguistics

Qualifications

• Deep understanding of Natural Language Processing (NLP) fundamentals and their application to conversational design
• Proven ability to design robust intent recognition and entity extraction systems to power intelligent interactions
• Expertise in crafting end‑to‑end dialogue flows and scalable conversation architectures
• Strong command of linguistics and conversational analysis to inform natural, human‑centered design decisions

Basic Requirements

• 5+ years of UX / UI design experience

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.