Advisory Solution Consultant - Nonprofit

ServiceNow; Washington (District of Columbia); On-site; USD 146,000 - 241,000; Full time

Job summary

ServiceNow is seeking an Advisory Solution Consultant - Nonprofit to drive growth in the nonprofit sector. This hands-on technical consultant will lead discovery sessions, support product sales, and collaborate closely with sales and product teams to deliver effective solutions. Candidates should have extensive experience in pre-sales consulting, ideally within the nonprofit sphere, to align solutions with customer needs.

Benefits

Health plans

401(k) Plan with company match

Flexible spending accounts

Employee Stock Purchase Plan (ESPP)

Matching donations

Flexible time away plan

Family leave programs

Qualifications

• 7+ years of pre-sales solution consulting or sales engineering experience in Enterprise Software.
• Experience selling into the Nonprofit industry required.
• Proficiency with the ServiceNow platform or technical expertise with cloud software solutions.

Responsibilities

• Support product sales as a technical and domain expert.
• Lead discovery workshops for customer needs.
• Guide strategic programs in top accounts and support marketing events.

Skills

Pre-sales solution consulting

Sales engineering

Technical expertise

Collaboration

Territory management

Job description

Advisory Solution Consultant - Nonprofit

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Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500, and we're proud to be one of FORTUNE 100 Best Companies to Work For and World's Most Admired Companies.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

As a member of our Nonprofit Solution Consulting team, you will have a major impact on our future success by supporting revenue growth and acquiring new Nonprofit customer logos. The Core SC evangelizes all products in the ServiceNow portfolio and serves as a single technical leader with the client with the support and partnership of Sales, Product Management, and the executive team. This is a hands-on technical consultant who can go wide and deep on solution delivery and solution positioning during sales cycles. This individual will drive trusted advisor relationships with executives and front-line customer stakeholders by leveraging their Nonprofit industry knowledge as well as their broad technical knowledge across the enterprise technical ecosystem.

What You Get To Do In This Role

The Nonprofit Solution Consultant is a technical consultant with the advanced ability to develop, position and provide product-specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory.

• Support product sales as a technical and domain expert pursuing customers and prospects across the Nonprofit industry
• Lead discovery workshops to determine customer challenges and give product demonstrations to align our solution with customer needs
• Guide strategic programs in top accounts such as customer journey sessions for roadmap and outcome agreement
• Support marketing events including executive briefings, conferences, user groups, and trade shows
• Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team
• Provide feedback to product management about product enhancements that can address customer needs and provide additional value
• Stay current on competitive analysis and market differentiation
  
  

Qualifications

To be successful in this role you have:

For positions in this location, we offer a base pay of $146000-$241000, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs.

Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

• 7+ years of pre-sales solution consulting or sales engineering experience in Enterprise Software within the Nonprofit industry
• Experience selling into the Nonprofit industry is required
• Proficiency with the ServiceNow platform or technical expertise with cloud software solutions
• Energy, Drive, compassion, and an engaging personality, while being humble
• Experience working collaboratively with product management, product marketing, partners, and professional services
• Territory management skills, including pipeline building and working with Sales counterpart to guide execution excellence
• Travel, as necessary
  
  

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [e-mail] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

From Fortune. 2022 Fortune Media IP Limited All rights reserved. Used under license.

Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Consulting, Information Technology, and Sales

• Industries

  Software Development

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