Advisory Operations Associate

Social Capital Resources; Charlotte (NC); On-site; USD 45,000 - 65,000; Full time

Job summary

Social Capital Resources is seeking an Advisory Operations Associate in Charlotte to support independent financial advisors with daily operational needs and onboarding. The role involves client account openings, closings, and coordinating with custodial partners to resolve requests.)

You will be the primary contact for advisors and staff, helping maintain accuracy, attention to detail, and a strong client service focus in a fast-paced wealth management environment.

Qualifications

• Experience in wealth or asset management and financial services operations.
• Basic understanding of investment accounts and products.
• Strong organizational skills with multi-tasking ability.
• Customer service oriented with clear communication.
• Detail-oriented, dependable, and capable of working independently.

Responsibilities

• Support independent financial advisors with day-to-day operational needs.
• Lead the onboarding process for new advisors, ensuring a smooth and organized transition onto the platform.
• Assist with client account openings and closures, account updates, and cash contribution or distribution requests.
• Act as the main point of contact for assigned advisors and their staff for operational questions and requests.
• Coordinate with internal teams and custodial partners to resolve issues and complete requests efficiently.
• Handle daily ad hoc requests while maintaining accuracy and attention to detail.
• Contribute to process improvements and assist with special projects as needed.

Skills

Wealth management

Asset management

Financial services operations

Customer service

Organizational skills

Independent work

Job description

Rapidly growing Charlotte-based Registered Investment Advisor seeking Advisory Operations Associates to join the team!

Responsibilities

• Support independent financial advisors with day-to-day operational needs.
• Lead the onboarding process for new advisors, ensuring a smooth and organized transition onto the platform.
• Assist with client account openings and closures, account updates, and cash contribution or distribution requests.
• Act as the main point of contact for assigned advisors and their staff for operational questions and requests.
• Coordinate with internal teams and custodial partners to resolve issues and complete requests efficiently.
• Handle daily ad hoc requests while maintaining accuracy and attention to detail.
• Contribute to process improvements and assist with special projects as needed.

Qualifications

• Experience in wealth management, asset management, or financial services operations.
• Basic understanding of investment accounts and financial products.
• Strong organizational skills with the ability to manage multiple tasks at once.
• Customer service-oriented with strong communication skills.
• Detail-oriented, dependable, and comfortable working independently as well as with a team.