Advisor-Learning & Dev

FedEx Freight, Inc.; Memphis (TN); On-site; USD 80,000 - 110,000; Full time

Job summary

FedEx Freight, Inc. is seeking a Learning & Development professional to deliver education and training across Memphis, TN, and Harrison, AR locations. You will design and deliver instructor-led and virtual training, consult with partners, and promote sustainable learning transfer.

You will coach senior staff, coordinate Train-the-Trainer programs, and partner with instructional designers to drive outcomes. The role requires travel and collaboration across regions to meet business needs.

Qualifications

• Bachelor's degree in HR, education or related field plus 5 years' training facilitation and coaching experience
• Master facilitator or presenter with experience developing other senior facilitators and trainers
• Professional certification in coaching, leadership development or related discipline (preferred)
• Advanced analytical, problem solving, and time management skills
• Strong interpersonal skills
• Strong verbal and written communication skills
• Knowledge of Operations technology systems
• Must be able to work with employees and management across all levels
• Ability to work independently and as a team member

Responsibilities

• Facilitate virtual and in-person instructor led classes and specialty training assignments
• Identify learning needs, prescribe, and deliver education and training plans
• Evaluate the effectiveness of education solutions and monitor learning transfer
• Lead and coordinate Train-the-Trainer workshops for Delivery team readiness
• Mentor and coach Learning & Development Specialists and Sr. Specialists
• Provide support to leadership level across all the regions
• May provide support to international counterparts based on business needs
• Develop and present education strategies, proposals, and outcomes to senior leadership
• Work closely with instructional designers and developers to promote learning transfer
• Lead and/or participate on committees or projects as assigned
• Comply with laws, regulations and company policies/procedures
• Perform other assignments as required

Skills

Facilitation & coaching

Analytical thinking

Interpersonal skills

Verbal & written communication

MS Office proficiency

Operations technology systems

Team collaboration

Education

Bachelor's degree in HR, education, or related field

Master facilitator/presenter

Tools

Microsoft Office

Job description

This position will be domiciled at a FedEx Freight location in Memphis, TN or Harrison, AR. You will be required to work at a FedEx Freight Location several times per week.

POSITION OVERVIEW

Responsible for delivering education and training experiences through a variety of approaches to assigned district and functional area. Provide consultations to business partners to identify training needs and priorities, prescribe appropriate training materials and improve learning outcomes. Work closely with the instructional designer. Coordinate training schedule based on training needs and requirements to promote optimal business results. Problems faced are difficult and complex. Resolutions may require use of creativity and independent judgement. May coach and review the work of lower-level professionals.

ESSENTIAL FUNCTIONS

• Facilitate virtual and in-person instructor led classes and specialty training assignments (i.e. operation certifications, technical training, etc.)
• Identify learning needs, prescribe, and deliver education and training plans.
• Evaluate the effectiveness of education solutions as measured by operational tools and reports 4. Develop strategies and/or models to monitor education 4. solutions for sustainable learning transfer and application
• Lead and coordinate Train-the-Trainer workshops for Delivery team readiness
• Mentor and coach Learning & Development Specialists and Sr. Specialists
• Provide support to leadership level across all the regions
• May provide support to international counterparts based on business needs request
• Develop and present education strategies, proposals, and outcomes to senior leadership
• Work closely with instructional designers and developers, providing insight to promote deeper learning transfer
• Lead and/or participate on committees or projects as assigned
• Comply with all applicable laws/regulations, as well as company policies/procedures
• Perform other assignments (duties) as required

Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

QUALIFICATIONS

• Bachelor's Degree in human resource management, education, or related field or equivalent work experience plus five (5) years' experience in training facilitation and coaching
• Master facilitator or presenter with experience developing other senior facilitators and trainers
• Professional certification in coaching, leadership development or other related discipline (preferred)
• Advanced analytical, problem solving, and time management skills
• Strong interpersonal skills
• Strong verbal and written communication skills
• Proficient with Microsoft Office Suite
• Knowledge of Operations technology systems
• Must be able to work with employees and management across all levels
• Ability to work independently and as a team member

WORKING CONDITIONS

• Must be able to travel
• Must be able to work a flexible schedule as hours may vary based on operational need
• May be exposed to extreme hot and cold weather changes, dust and fumes in a service center environment

EST FedEx Freight, IncFedEx Freight is an Equal Opportunity Employer, including disabled and veterans. If you have a disability and you need assistance in order to apply for a position with FedEx Freight, please e-mail at . FedEx Freight will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.