Advertising Account Manager

Dalton; Jacksonville (FL); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Hybrid schedule

Paid cell phone service

Subsidized parking

10 paid holidays

Flexible PTO

401(k) with company match

Parental leave

Medical, dental, and vision insurance

HSA option

Job summary

Dalton is seeking an experienced Account Manager to support client relationships and shepherd creative projects in a healthcare-focused advertising environment. You will manage budgets, briefs, and timelines while coordinating cross-functional teams to deliver integrated campaigns.

The role offers a hybrid work model with in-office and remote collaboration, requiring commute to the listed metro areas. You will collaborate with strategy, traffic, and production teams to drive client success and

Qualifications

• 3+ years of account management experience at an advertising agency.
• Bachelor's degree in marketing, communications, business administration, or a related field.
• Exceptional organization and project management skills.
• Experience managing multi-channel campaigns and integrated accounts.
• Proactive approach with ability to move projects forward independently.
• Strong attention to detail.
• Experience with healthcare or regulated categories is a plus.
• Must live within commuting distance of Atlanta, GA; Nashville, TN; or Jacksonville, FL.

Responsibilities

• Serve as the day-to-day contact for clients and manage relationship details.
• Develop a deep understanding of each client's business, products, audiences, and goals to anticipate needs and bring forward ideas.
• Manage the review and revisions cycle for creative projects and support campaign activation.
• Lead internal meetings, keeping teams aligned on priorities, timelines, and next steps.
• Partner with account leads and strategy to write clear, strategic briefs for creative and media teams.
• Collaborate with traffic, creative, production, and media teams to deliver on strategy, on time, and on budget.
• Build and present polished client-facing decks.
• Learn to create and manage budgets, tracking spend and flagging issues.
• Navigate regulatory review processes in healthcare marketing to maintain compliance while keeping timelines realistic.
• Respond to client questions and concerns promptly and keep internal team in the loop.
• Connect clients with the agency's full range of marketing capabilities to create integrated, high-impact programs.

Skills

Account management

Multi-channel campaigns

Organization

Attention to detail

Proactive attitude

Education

Bachelor's degree in marketing, communications, business administration, or related field

Tools

Adobe Workfront

Webvantage Project Management

Job description

We're a creative agency built on big ideas and real partnerships. Our clients stay with us because we

understand their businesses, challenge their thinking, and deliver work that moves the needle. Our client roster is growing, including healthcare clients, from health plans to outreach programs that help people access the care they need. As we grow, we're looking for an experienced Account Manager who can support account leadership in managing client relationships, shepherd creative projects, keep complex campaigns on track, and help our teams do their best work.

What you'll be doing

• Serve as the day-to-day contact and trusted partner for your clients, taking ownership for the relationship and account-related detail
• Develop a deep understanding of each client's business, products, audiences, and goals, and use that knowledge to anticipate needs and bring forward ideas
• Help manage the review and revisions cycle for creative projects and support campaign activation
• Lead internal meetings, keeping teams aligned on priorities, timelines, and next steps
• Partner with account leads and strategy to write clear, strategic briefs that set creative and media teams up for success
• Partner with traffic, creative, production, and media teams to deliver work that's on strategy, on time, and on budget
• Build and present polished client-facing decks
• Learn to create and manage budgets, tracking spend and flagging issues before they become problems
• Navigate the regulatory review processes that come with healthcare marketing, to maintain compliance while keeping timelines realistic and work on track
• Respond to client questions and concerns quickly and thoughtfully, and keep your internal team in the loop
• Connect clients with the agency's full range of marketing capabilities to create integrated, high-impact programs

What you'll bring

• 3+ years of account management experience at an advertising agency
• Bachelor's degree in marketing, communications, business administration, or a related field
• Exceptional organization and project management skills, with the ability to juggle multiple clients, projects, and deadlines
• Experience managing multi-channel campaigns and integrated accounts
• A proactive approach with the confidence and judgment to move projects forward independently
• Strong attention to detail
• A positive attitude, appetite for learning, eagerness to grow and a strong work ethic
• Experience with healthcare, health insurance, or other regulated categories is a big plus
• Experience with Adobe Workfront and/or Webvantage Project Management systems a plus.
• Must live within commuting distance of Atlanta, GA; Nashville, TN; or Jacksonville, FL

Why you'll love working here

• Hybrid schedule: four days in the office, one day remote
• Paid cell phone service plus a discount on a new phone
• Subsidized covered parking
• 10 paid holidays, plus the week between Christmas and New Year's off
• Flexible PTO
• 401(k) with automatic company match
• Parental leave for primary and non-primary caregivers
• Medical, dental, and vision insurance for employees and dependents
• HSA option with the high-deductible medical plan
• A fun, fast-paced, collaborative culture where your ideas are hear