Account Director, Healthcare Advertising

Dalton; Jacksonville (FL); On-site; USD 120,000 - 160,000; Full time

Job summary

Dalton is a creative agency seeking an Account Director with healthcare experience to lead a key consumer-facing health plan account and guide a talented team.

You will partner with leadership to manage strategy, briefs, and client relationships while ensuring campaigns perform, on budget and on schedule. You will mentor teams, grow client work, and maintain regulatory compliance without sacrificing creative momentum.

Qualifications

• Healthcare advertising experience required.
• Experience leading teams on integrated campaigns with brand and lead-generation focus.
• Solid understanding of digital media and performance measurement.
• Excellent written and verbal communication with senior clients.

Responsibilities

• Lead a key healthcare account, owning day-to-day relationship and ensuring work aligns with strategy, timelines, and budgets.
• Develop deep client understanding to anticipate needs and generate ideas.
• Serve as trusted advisor with healthcare marketing expertise and market insights.
• Lead and mentor a team of account supervisors and managers on a complex healthcare account.
• Collaborate with strategy to translate client challenges into executable plans and briefs.
• Build and present polished client-facing decks.
• Guide client and internal meetings to maintain alignment on priorities and next steps.
• Manage scopes of work, POs, budgets and billing, tracking spend and flagging issues early.
• Navigate regulatory requirements of healthcare marketing to maintain momentum and compliance.

Skills

Healthcare advertising

Account management

Strategic leadership

Digital media

Communication skills

Team leadership

Budgeting

Regulatory compliance

Adobe Workfront

Webvantage Project Management

Education

Bachelor's degree in marketing/advertising/communications

Tools

Adobe Workfront

Webvantage Project Management

Job description

Are you a strategic leader who knows healthcare inside and out and wants to build brands that make a real difference in people's lives?

Dalton is a creative agency built on big ideas and real partnerships. Our clients stay with us because we understand their businesses, challenge their thinking, and deliver work that moves the needle. We're looking for an Account Director with healthcare experience to lead a key consumer-facing health plan account, guide a talented account team, and help shape work that changes how people find and use their care.

What you'll do

• Partner with agency leadership and strategy to lead a key healthcare account, owning the day-to-day relationship and ensuring work is delivered on strategy, on time, and on budget
• Develop a deep understanding of each client's business, products, audiences, and goals, and use that knowledge to anticipate needs and bring forward ideas
• Serve as a trusted advisor to senior client stakeholders, bringing healthcare marketing expertise, market insights, and a point of view that helps them reach their goals
• Lead, develop, and manage a team of account supervisors and account managers on a complex, consumer-facing healthcare account
• Mentor and motivate your team, building a culture of curiosity, accountability, and growth
• Partner with strategy to translate client business challenges and communication goals into executable plans
• Partner with strategy to develop clear, strategic briefs that set creative and media teams up for success
• Build and present polished client-facing decks
• Lead client and internal meetings, keeping teams aligned on priorities, timelines, and next steps
• Collaborate closely with creative and media teams to develop and activate integrated campaigns that perform
• Manage client scopes of work, POs, budgets and billing. Closely tracking spend against budget, and flagging issues before they become problems
• Guide work through the regulatory requirements of healthcare marketing to maintain compliance without losing momentum or creative ambition while keeping timelines realistic and work on track
• Balance big-picture thinking and team leadership with hands‑on project management
• Anticipate client needs, identify new opportunities, and drive organic growth across the account

What you'll bring

• Healthcare advertising experience is required. You know the landscape, the stakeholders, and how to navigate its complexities
• Specific experience with managed care health plans, including Medicaid, Medicare, or Special Needs Plans, is a big plus
• 7+ years of account management experience in an advertising agency or integrated marketing environment, including experience leading teams
• Bachelor's degree in marketing, advertising, communications, or a related field
• A track record of hands‑on experience leading successful integrated campaigns, including brand and lead‑generation work
• A solid understanding of digital media and performance measurement
• Excellent written and verbal communication skills, with a persuasive presence in front of senior clients
• A strong attention to detail and accountability
• Proactive leadership with a bias toward action
• Critical thinking with the ability to anticipate needs, connect the dots, generate ideas and bring solutions
• A collaborative leader who sets the standard for client relationships and brings internal teams together
• Experience with Adobe Workfront and/or Webvantage Project Management systems a plus.
• Must live within commuting distance of Atlanta, GA; Nashville, TN; or Jacksonville, FL
• Lead work for a growing healthcare client whose brand makes a meaningful difference in people's lives
• Join a culture that values curiosity, creativity, and collaboration
• Grow with the support of leaders who are invested in your development and career path
• Work hard alongside people who value fun, a sense of humor, and having each other's backs