Adventure Park Winter Attendant

Town of Frisco

Frisco (CO)

On-site

USD 21,000 - 28,000

Full time

5 days ago

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Benefits offered by this job

Ski Free @ Copper

Summit Foundation Ski Medallion

Free tubing and Nordic Center passes (

Job summary

The Town of Frisco is seeking an Adventure Park Winter Attendant to deliver tubing hill services and guest support at Frisco Adventure Park. You will conduct safety briefings, assist guests with tube selection, manage lift loading, and contribute to overall guest services while working in a dynamic outdoor winter environment.

Role includes opening/closing duties, terrain maintenance, and adherence to safety practices; holidays, evenings, and weekends required.

Qualifications

High School Diploma or GED required or preferred.
CPR/AED & First Aid certification required or ability to obtain within 6 months (seasonal/temporary provided by Town).
Preferred: Valid Colorado Driver’s License.

Responsibilities

Direct guests to lanes and enforce safety procedures.
Provide safety briefings and assist with lift loading/unloading.
Deliver exceptional guest service with clear communication and a smile.
Assist in base area ticketing, tube selection and general guest services.
Inspect tubing equipment and report safety issues promptly.
Perform opening/closing duties and terrain maintenance as needed.

Skills

Guest service

Safety briefings

Communication

Teamwork

Education

High School Diploma or GED

Tools

Scheduling apps

Microsoft Word

Job description

Limited housing opportunity for seasonal, FULL-TIME employees
SKI FREE @ Copper
Option to participate in the Summit Foundation Ski Medallion program through Employee Giving

Job Description

Limited housing opportunity for seasonal, FULL-TIME employees
SKI FREE @ Copper
Option to participate in the Summit Foundation Ski Medallion program through Employee Giving

This hourly position is responsible for delivering outdoor tubing hill services to the Adventure Park Guests. This includes delivering exceptional guest service by conducting safety briefings, assisting guests with tube selection, loading and unloading lifts, and controlling lane entrance and egress. Tubing attendants will also assist with ski/ride operations, terrain park, special events, guest services and other Adventure Park activities.

Why work for the Town of Frisco as the Adventure Park Winter Attendant? There are many reasons!

Some amazing incentives are the convenience of a clean car year-round with a FREE car wash, free recycling, trash, and compost pick up. Summer incentives include free paddle sports, a free 2-hour pontoon/fishing boat rental reservation (one per employee) and free boat rentals if not rented for the final rental of the day. Winter incentives include free tubing at the Frisco Adventure Park, free Nordic Center passes for employee and family, free Terrain Park pass, friends and family passes for tubing, Copper Mountain discounted season passes, Copper Mountain free daily lift ticket voucher program for employee and half off for dependents. Want to know more? Check out the benefits tab above.

Desired start date: 11/19/2026 & estimated end-of-season date: 4/11/2027

Holidays, evening and weekends are required. Staff work four (4), ten (10) hour shifts from late November to early April.

Responsibilities

Position Title: Adventure Park Winter Attendant

Department: Recreation

Cost Center: 10-1160-4005

Employee Type: Seasonal, full-time or part-time

Pay Grade: Pay Grade TP1

Pay Type/FLSA: Non-Exempt / Hourly

Allocations: 10-1160-4005

Reports to: Operations Manager, Supervisors and Leads

Frequent Internal Contacts: Recreation Department

Frequent External Contacts: Guests, Citizens

Job Location: Onsite

Essential Functions

Control tubing lane entrance by directing and assisting guests at the start of the lanes, controlling the number of people linking tubes (tubing clusters), and enforcing safety procedures. Monitor snow conditions and lane speed and adjust starting position or tubing clusters as necessary.
Utilize established safety and risk management procedures to deliver guests, friendly safety briefings, proper lift loading and unloading. Enforce all Adventure Park safety practices, operating rules and regulations.
Provide exceptional guest service to all Adventure Park Guests by giving appropriate information, directions and conducting all interactions with a smile, eye contact and clear communication.
Conduct oneself in a positive, professional manner at all times using appropriate language and conversations.
Remain alert and vigilant to provide instructions to guests and spot possible problems requiring the immediate stoppage of the lift. Respond to incidents or emergencies as covered in training manual.
Assist with traffic flow and guest service through base area functions of ticket purchase, safety briefing, and tube selection and lift loading and unloading.
Assist with traffic control at the run out by directing tubers to exit the lanes quickly and efficiently. Communicate with staff regarding lane speed in order to adjust starting position or size of clusters as necessary.
Inspect all tubing equipment, lanes, and lift operations looking for any problems or safety issues that may need to be addressed. Follow established safety practices. Communicate as appropriate with other staff and supervisor about concerns or when assistance is needed
Conduct daily, monthly, preseason, and other established equipment and terrain inspections.
Completes logs as appropriate. Assist with equipment repair and maintenance.
Utilizes on-slope communication equipment and processes to ensure appropriate terrain supervision, safety response, and customer service.
Responsible for opening duties including included but not limited to terrain maintenance such as raking, shoveling, moving snow, lift and guest walkways, staging tubes, putting up all required signs and fencing, walking track packed areas for safety inspection, and maintain snow surface to provide safe lift load and unload areas.
Responsible for closing duties including storage of tubes, taking down signs and fencing, trash removal and help with closing day lodge.

Marginal Duties

Follow all Town of Frisco and Recreation Department policies; this includes but not limited to maintaining grooming and uniform standards.
Interact and maintain professional attitudes and relationships with guests, co-workers and management.
Handle repetitive questions, scenarios and tasks with professionalism, politeness and courtesy.
Assists with on-site special events and after school youth programs and group visits.
Work in a team-based environment supporting the Adventure Park, Recreation Department, the Town of Frisco, and the initiatives of the Director and Managers.
Assists in all other aspects of Frisco Adventure Park operations as necessary; including but not limited to, terrain park, rope tow, ski/ride hill, guest service and beverage service.
Perform other duties as assigned by the Operations Manager/ Supervisor or other managerial staff.

Other Essential Responsibilities

This position requires regular and reliable in-person attendance at the designated worksite as an essential function of the job. As a public servant, physical presence is necessary to effectively perform essential duties, support operational needs, collaborate with team members, provide direct service to the public and internal stakeholders, utilize on-site equipment and resources, and maintain effective communication, responsiveness, and accountability in serving the community.
Adheres to Town of Frisco policies, mission, vision, values, competencies, standards, and regulations including but not limited to proper attire, safety procedures, and overall professionalism.
Attends Town and departmental training and meetings as appropriate or assigned.
Ability to function and make good decisions in the absence of a supervisor.
Communicates with Town of Frisco employees, citizens, customers and vendors in a professional, courteous and timely manner both verbally and in writing.
Performs other job duties/responsibilities as assigned by management.
Employees are held accountable for all duties of this job, demonstrates accountability for work, and takes ownership in job performance.

Requirements

Specific knowledge, skills and abilities needed for position:

Education:

Preferred: High School Diploma or GED

Computer Operations:

Preferred: Familiar with scheduling apps, Microsoft Word, & Email

Licenses, Certifications Or Accreditations:

Required: CPR/AED & First Aid Certification (or ability to obtain within the first 6 months or 1 month if seasonal/temporary position. Training provided by the Town.)
Preferred: Valid Colorado Driver’s License

Previous Work Experience:

Preferred: 1 year of guest service

Language Ability:

Required: Demonstrated ability to communicate effectively in English, both verbally and in writing.

Decision Making Ability:

Required: Demonstrated ability to function independently and make sound and reasonable decisions in the absence of supervisory guidance.

Other:

Required: Ability to pass a background investigation.
Preferred: Tubing hill or ski area operation experience

Physical Demands

Weight

LIFTING: Does the job require weight to be lifted or force to be exerted? If so, how much and how often?

Activities

OTHER PHYSICAL ACTIVITIES REQUIRED: How much on the job time is spent performing the following?

Up to 10 Pounds

2/3 OR MORE

Standing

2/3 OR MORE

Up to 25 Pounds

2/3 OR MORE

Walking

2/3 OR MORE

Up to 50 Pounds

2/3 OR MORE

Sitting

UP TO 1/3

Up to 100 Pounds

1/3 to 2/3

Using hands to finger, hands to feel

2/3 OR MORE

More than 100 Pounds

UP TO 1/3

Reaching with hands and arms

2/3 OR MORE

Climb or balance

2/3 OR MORE

Stoop, kneel, crouch or crawl

2/3 OR MORE

Talk or hear

2/3 OR MORE

Taste or smell

1/3 to 2/3

Indoor/Outdoor:

OTHER PHYSICAL ACTIVITIES REQUIREMENTS OR PHYSICAL DEMANDS:

90% outdoor

Hazardous Materials Or Noise:

Crowd noise and wind

Holidays/Weekends/Evenings:

Yes, based on business needs

Equipment Used In Job:

Magic Carpet, snow tubes, rakes, shovels, and radios

Other:

The position requires the ability to travel over snow and ice in challenging weather conditions as well as working outdoors in extreme weather conditions for long periods of time up to 4 hours.

Physical demands include walking up and downhill on snow and ice, lifting and carrying heavy objects, post-holing through snow, bending, shoveling, pulling or pushing heavy objects, raking, and standing for long periods of time.

Required to work flexible schedules including weekends and holidays between the hours of 8:00am and 9:00pm.

This position also requires speaking with guests in a crowded and fast-paced environment.

Vision:

Specific vision requirements for this job

Close Vision: YES

Distance Vision: YES

Color Vision: YES

Peripheral Vision: YES

Depth Perception: YES

Ability to adjust focus: YES

Additional Information

This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. Other duties may be assigned.

The Town of Frisco is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants or employees on the basis of age 40 and over, race (including traits historically associated with race, such as hair texture and length, protective hairstyles), sex, sexual orientation, gender identity, gender expression, color, religion, national origin, disability, military status, genetic information, marital status, or any other status protected by applicable state or local law.

We Offer Town Wide Activities Such As: