Adventure Park Supervisor

kalaharijobs; Round Rock (TX); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Career growth opportunities

401(k) matching

Health, dental, and vision coverage

Employee appreciation events, perks at

Education assistance programs to help

Job summary

Kalahari Resorts & Conventions in Round Rock, TX is seeking an Adventure Park Ride Supervisor to oversee planning, training, and leadership to achieve objectives in sales, costs, employee retention, guest service and safety. As a member of the leadership team, you will ensure attractions operate safely and efficiently while delivering engaging guest experiences.

You’ll train staff, communicate clearly, and support a collaborative, safety-first environment.Weekend and holiday availability is

Qualifications

• 4+ years in hospitality/entertainment or a 4-year degree with related experience.
• Must communicate in the predominant language of the area.
• Weekend and holiday availability is required.

Responsibilities

• Ensure guests feel welcome with responsive, friendly service.
• Fill in to maintain guest service standards and efficient operations.
• Keep ride equipment clean and in good condition via inspections and PM programs.
• Prepare forms, reports and schedules in an organized, timely manner.
• Comply with health, safety and labor regulations for associates and guests.

Skills

Guest service

Leadership

Communication

Education

4-year college degree

2-year college degree

Job description

Help Deliver the Kalahari Experience

At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.

But we’re more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued.

Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa.

Adventure Park Ride Supervisor

Kalahari Resorts & Conventions is seeking an Adventure Park Ride Supervisor. In this role, you will oversee and coordinate the planning, organizing, training and leadership necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, cleanliness, and sanitation.

As part of our leadership team, you’ll embody our Promise to Lead with Love—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You’ll ensure all attractions are operated safely and efficiently while delivering fun, engaging interactions. You’ll support the associates by leading with clear communication, providing training, and fostering a supportive team environment focused on safety and service excellence.

Key Responsibilities

• Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times.
• Fill in where needed to ensure guest service standards and efficient operations.
• Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the ride manufacturer’s preventative maintenance programs.
• Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner.
• Fully understand and comply with all federal, state, and county and municipal regulations that pertain to health, safety and labor requirements of the associates and guests.

What We’re Looking For

• A minimum of 4 years of progressive experience in a hotel, theme park, or related field; or a 4-year college degree and at least 1 year of related experience; or a 2-year college degree and 2 or more years of related experience.
• Be able to communicate and understand the predominant language(s) of the entertainment area.
• Supervisory experience is helpful.
• Must be available to work weekends and holidays.

A Sampling of Our Benefits

Our team enjoys a comprehensive benefits package, including:

• Career growth opportunities with promotion from within
• 401(k) matching, paid time off, and holiday compensation
• Health, dental, and vision coverage for full-time associates
• Employee appreciation events, discounts, and perks at all resorts
• Education assistance programs to help advance your career

Be Part of Something Extraordinary

At Kalahari, we believe the best leaders Lead with Love—because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.

| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |

Kalahari Resorts & Conventions is an Equal Opportunity Employer.