Adventure Park Supervisor

Kalahari-Resorts-; Round Rock (TX); On-site; USD 42,000 - 59,000; Full time

Job summary

Kalahari Resorts & Conventions in Round Rock, Texas is seeking an Adventure Park Ride Supervisor to lead planning, training, and daily operations of our attractions, ensuring safety and exceptional guest experiences.

You will manage staff, uphold sanitation and service standards, and coordinate with teams to meet goals in guest satisfaction, costs, and retention. Weekend and holiday availability is required.

Qualifications

• 4+ years in hotel/theme park or related field, or a 4-year degree with 1+ year experience.
• 2-year degree with 2+ years of related experience.
• Able to communicate in the predominant language(s) of the area.
• Supervisory experience is a plus.
• Weekend and holiday availability.

Responsibilities

• Oversee planning, organizing, training, and leadership to meet targets.
• Ensure guest service standards and efficient operations.
• Maintain ride safety and proper maintenance per manufacturer.
• Prepare required forms, reports, and schedules.
• Ensure compliance with health, safety, and labor regulations.

Skills

Guest service excellence

Communication

Team leadership

Flexibility

Education

4-year college degree

2-year college degree

Job description

3001 Kalahari blvd, Round Rock , Texas 78665 , United States

Description

Help Deliver the Kalahari Experience

At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.

But we’re more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued.

Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa.

Kalahari Resorts & Conventions is seeking an Adventure Park Ride Supervisor. In this role, you will oversee and coordinate the planning, organizing, training and leadership necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, cleanliness, and sanitation.

As part of our leadership team, you’ll embody our Promise to Lead with Love—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You’ll ensure all attractions are operated safely and efficiently while delivering fun, engaging interactions. You’ll support the associates by leading with clear communication, providing training, and fostering a supportive team environment focused on safety and service excellence.

Key Responsibilities

• Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times.
• Fill in where needed to ensure guest service standards and efficient operations.
• Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the ride manufacturer’s preventative maintenance programs.
• Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner.
• Fully understand and comply with all federal, state, and county and municipal regulations that pertain to health, safety and labor requirements of the associates and guests.

What We’re Looking For

• A minimum of 4 years of progressive experience in a hotel, theme park, or related field; or a 4-year college degree and at least 1 year of related experience; or a 2-year college degree and 2 or more years of related experience.
• Be able to communicate and understand the predominant language(s) of the entertainment area.
• Supervisory experience is helpful.
• Must be available to work weekends and holidays.

A Sampling of Our Benefits

Our team enjoys a comprehensive benefits package, including:

• Career growth opportunities with promotion from within
• 401(k) matching, paid time off, and holiday compensation
• Health, dental, and vision coverage for full-time associates
• Employee appreciation events, discounts, and perks at all resorts
• Education assistance programs to help advance your career

Be Part of Something Extraordinary

At Kalahari, we believe the best leaders Lead with Love—because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.

| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |

Kalahari Resorts & Conventions is an Equal Opportunity Employer.

Wisconsin Dells - 608-254-5466 ext. 42123

Pennsylvania - 570-580-6000 ext. 21077

Texas - 512-582-4765

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