Adventure Center Supervisor: Guest Experience & Operations

Trailborn; Jackson (WY); On-site; USD 42,000 - 55,000; Full time

Job summary

Trailborn in Jackson Hole, WY is seeking an Adventure Center Supervisor to support daily operations and ensure an exceptional guest experience. This hands-on leader will manage inventory, oversee equipment, and act as a primary face-to-face sales and guest engagement representative.

You will collaborate with the Adventure Center Manager, maintain organization, and oversee front desk materials and shuttle support as needed in a fast-paced environment.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent communication and guest service abilities.
• Ability to multitask and adapt in a fast-paced environment.

Responsibilities

• Assist the Adventure Center Manager with day-to-day duties to ensure seamless operations.
• Oversee inventory and the Adventure Center back cage; maintain accurate records.
• Maintain vehicle cleanliness and fuel at end of day; support shuttle operations as needed.
• Serve as secondary in-person sales contact; book tours and present offerings to guests.
• Manage front desk materials and promotional materials; support guest engagement across the property.

Skills

Strong organizational skills

Excellent communication

Guest service orientation

Multitasking in fast-paced environment

Sales or hospitality experience

Job description

Trailborn in Jackson Hole, WY is seeking an Adventure Center Supervisor to support daily operations and ensure an exceptional guest experience. This hands-on leader will manage inventory, oversee equipment, and act as a primary face-to-face sales and guest engagement representative.

You will collaborate with the Adventure Center Manager, maintain organization, and oversee front desk materials and shuttle support as needed in a fast-paced environment.