Adventure Center Recreation Attendant

Trailborn; Jackson (WY); On-site; USD 42,000 - 55,000; Full time

Job summary

Trailborn in Jackson Hole, WY is seeking an Adventure Center Supervisor to support daily operations and ensure an exceptional guest experience. This hands-on leader will manage inventory, oversee equipment, and act as a primary face-to-face sales and guest engagement representative.

You will collaborate with the Adventure Center Manager, maintain organization, and oversee front desk materials and shuttle support as needed in a fast-paced environment.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent communication and guest service abilities.
• Ability to multitask and adapt in a fast-paced environment.

Responsibilities

• Assist the Adventure Center Manager with day-to-day duties to ensure seamless operations.
• Oversee inventory and the Adventure Center back cage; maintain accurate records.
• Maintain vehicle cleanliness and fuel at end of day; support shuttle operations as needed.
• Serve as secondary in-person sales contact; book tours and present offerings to guests.
• Manage front desk materials and promotional materials; support guest engagement across the property.

Skills

Strong organizational skills

Excellent communication

Guest service orientation

Multitasking in fast-paced environment

Sales or hospitality experience

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Trailborn Jackson Hole, Jackson, WY, US

Position Overview

The Adventure Center Supervisor plays a key role in supporting the daily operations of the Adventure Center. This position works closely with the Adventure Center Manager to ensure smooth, efficient operations while delivering an exceptional guest experience. The Supervisor acts as a hands-on leader, maintaining organization, overseeing inventory and equipment, and serving as a primary face-to-face sales and guest engagement representative.

Key Responsibilities

Daily Operations Support

• Assist the Adventure Center Manager with all day-to-day duties to ensure seamless operations
• Step in as needed to support all functions of the Adventure Center
• Maintain a high standard of organization, cleanliness, and efficiency across all areas

Inventory & Equipment Management

• Oversee and maintain the Adventure Center “back cage,” ensuring it remains organized, clean, and fully itemized
• Conduct and document inventory checks at least once per week
• Maintain a detailed and accurate inventory of all equipment and supplies
• Ensure all necessary tour documentation is properly stocked, organized, and filed

Documentation & Compliance

• Ensure required waivers, forms, and post-tour documentation are readily available, completed, and filed correctly
• Monitor stock levels of all required paperwork and replenish as needed

Vehicle Oversight

• Maintain Adventure Center vehicles to a high standard
• Ensure vehicles are cleaned daily and kept guest-ready
• Confirm all vehicles are fueled at the end of each day

Guest Experience & Sales

Serve as the secondary in-person sales contact for guests on property

• Focus on booking tours for guests during their stay (same-week and short-term bookings)
• Provide knowledgeable, engaging overviews of Adventure Center offerings
• Proactively approach and greet guests to encourage participation in activities

Front Desk & Property Support

• Maintain stock and organization of maps, brochures, and promotional materials at the front desk
• Support guest engagement efforts across the property

Game Room Oversight

• Assist in maintaining and supervising the game room to ensure cleanliness, functionality, and positive guest experience

Shuttle Support (As Needed)

• Assist with shuttle operations when requested by the Front Desk and approved by the Adventure Center Manager

Additional Expectations

• Act as a visible and approachable representative of the Adventure Center
• Ensure every guest has been welcomed, informed, and encouraged to participate in available experiences
• Maintain a high level of professionalism, organization, and attention to detail at all times
• Contribute to a team-oriented, positive work environment

Preferred Skills & Qualifications

• Strong organizational skills and attention to detail
• Excellent communication and guest service abilities
• Ability to multitask and adapt in a fast-paced environment
• Sales or hospitality experience preferred
• Familiarity with outdoor recreation or local experiences is a plus

Powered by

Opt-Out Request Honored