Adventure Ambassador, Winter 26-27

Schweitzer; Mammoth Lakes, Northern (CA, KY); Hybrid; USD 19,000 - 32,000; Full time

Benefits offered by this job

Free season pass

Free skiing for dependents

Discounts on equipment

401k with company match

Job summary

Mammoth Mountain in Mammoth Lakes, CA is seeking a guest-facing team member to support operations across multiple mountain departments. You will assist with tube park activities, carpet lift operations, equipment handling, rentals, retail, and mountain activity product sales, while delivering exceptional customer service at food and beverage stations.

Ideal candidates have experience in guest service and teamwork, with ticketing proficiency and a willingness to learn new mountain activities.

Qualifications

• Previous guest service experience preferred.
• Experience in a team environment or with the public.
• Proficient in ticketing systems.
• Knowledge of tubing operations, boot fitting, and carpet lifts.
• Strong communication and interpersonal skills.
• Ability to work outdoors in all weather.
• Ability to lift heavy objects and push tubers.

Responsibilities

• Assist with tube park activities.
• Support carpet lift operations.
• Handle rentals and retail.
• Provide guest service at food and beverage stations.
• Engage guests in a friendly, energetic manner.
• Learn and perform tasks across mountain departments.

Skills

Guest service experience

Teamwork

Ticketing

Tubing operations

Boot fitting

Carpet lift operation

Communication skills

Outdoor work

Heavy lifting

Tools

Ticketing software

Boot fitting equipment

Job description

At Mammoth Mountain, you will live the dream!Work and play in the majestic mountains with a free season pass that opens the doors to adventure at all Alterra Resorts. Your whole family can share this excitement with free skiing for dependents and a range of valuable discounts. It is more than a job; it is an opportunity to embrace the beauty of Mammoth Lakes, California.Benefits and perks of your adventure here:* Ski passes for dependents (spouse/child(ren)/domestic partners) includes free skiing at other Alterra Resorts* Free skiing at all Alterra Resorts* Ski/snowboarding lessons discounts* Equipment Rental discount* Friends and Family vouchers* Retail & Food discount* 401k with company match*\\*Offers of employment may be contingent upon successful completion of a background check*Hourly pay rate: $21.47 to $22.93 **A little about this position:*** This position is a dynamic, guest-facing role that supports operations across multiple mountain departments.* Responsibilities include assisting with tube park activities, carpet lift operations, equipment handling, rentals, retail, mountain activity product sales, while also providing exceptional customer service at food and beverage stations and other guest service points.* Team members will engage guests in a friendly, energetic manner, learn and perform a variety of tasks, and adapt to changing operational needs to ensure safe, smooth, and memorable experiences for all visitors. **Requirements:*** Previous experience in guest service preferred.* Experience working in a team environment or with the public.* History of working within a team structure* Proficient in ticketing (required) with working knowledge of tubing operations, boot fitting, and carpet lift operation; adaptable to learn other mountain activities quickly.* Team-oriented attitude and willingness to learn new skills.* Strong communication and interpersonal skills.* Ability to work in a dynamic environment can change rapidly with guest demand.* Commitment to creating a welcoming and enjoyable experience for all guests.* Ability to work outside in all weather conditions.* Ability to lift heavy objects and push heavy groups of tubersTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.