Advancement Operations Coordinator

GrowNYC; New York (NY); On-site; USD 65,000 - 75,000; Full time

Job summary

GrowNYC is seeking an Advancement Operations Coordinator to support day-to-day fundraising activities across multiple revenue streams. You will manage Raiser's Edge donor data, process gifts, and produce targeted reports to inform campaigns and grant requests.

You will collaborate with the Advancement team to ensure data integrity, payrolls, and vendor relations. This full-time role is based in downtown Manhattan.

Qualifications

• 3-5 years of development operations experience.
• Proficient with data analytics and financial reporting.
• Experience with Raiser's Edge or other CRM/databases.
• Highly organized with strong attention to detail.
• Ability to handle confidential information with discretion.
• Excellent written and verbal communication.
• Proficient in Google Workspace.
• Capable of independent, proactive teamwork.

Responsibilities

• Manage Raiser's Edge donor database and train the team.
• Process gift acknowledgements promptly with accuracy.
• Create fundraising reports for direct marketing campaigns.
• Develop new reports to inform fundraising operations.
• Maintain segmented donor communication lists.
• Reconcile financial data between Accounting and Fundraising.
• Oversee quarterly donor wealth screenings.
• Support events, logistics, and vendor relationships.
• Coordinate corporate volunteer admin tasks.
• Support policy documentation with leadership.

Skills

Raiser's Edge

Data analytics

Google Workspace

Interpersonal skills

Attention to detail

Discretion

Independent work

Team player

Education

Bachelor's degree

Tools

Netsuite

Job description

Organization Information

GrowNYC Is a 56-year-old Environmental Nonprofit Organization Helping More Than 3 Million New Yorkers By Providing Essential Services And Taking Action To Make NYC a Livable City, One Where Every Person Can Enjoy a Healthier, More Sustainable Life. GrowNYC Programs Include

• Our network of Greenmarkets and the work of GrowNYC Wholesale ensure that all New Yorkers have access to the freshest, healthiest local food.
• We build and support community and school gardens through volunteer days, technical assistance, training, grants and more.
• We provide 70,000 children each year with programs that provide meaningful interactions with the natural environment.

Advancement Operations Coordinator (Full-Time)

Position Summary

The Advancement Operations Coordinator is a critical member of GrowNYC’s Advancement team who provides administrative support that drives the day-to-day functions of fundraising efforts. The Advancement Operations Coordinator will work with the Advancement team to maintain a solid and growing base of support from funders across multiple revenue streams and is responsible for maintaining a high quality of data integrity, timely gift processing, reporting, and vendor relations. This role will play a critical part in advancing the key goals and objectives of the Advancement team.

Administrative Duties

• Manage GrowNYC’s Raiser's Edge (RE) database, ensuring excellent donor data integrity and systems; train and update Advancement Team in RE functionality and best practices
• Process gift acknowledgement letters promptly and with attention to detail
• Create and execute lists and fundraising reports in support of direct marketing campaigns, donor mailings, fundraising data analysis, and special projects as necessary
• Develop new reports that aid development efforts in using data to inform its fundraising operations
• Maintain segmented donor communication lists based on data from our CRM and email marketing platform
• Ensure financial data integrity and reconcile differences between Accounting and Fundraising databases and regularly for tracking receivables and wire transfers.
• Conduct quarterly wealth screenings of donors using Research Point software
• Seek out and implement ways to improve efficiency in departmental practices
• Process vendor invoices for approval in Netsuite
• Accurately record donor pledges in RE, and following up on pledge payments as necessary
• Manage GrowNYC’s annual applications to charity assessment organizations like Charity Navigator, Better Business Bureau, and Candid
• Complete tasks related to fiscal year budget creation
• Assist with corporate volunteer administrative duties such as invoicing and managing giving portals
• Work with Advancement & Finance leadership to support the development and documentation of operational policies and procedures

Donor Cultivation and Fundraising Support

• Assist with Friends of GrowNYC member inquiries such as changing payment method, canceling donation and ship gifts and handwritten notes to members
• Manage donor renewal letter process and follow up, in collaboration with Individual Giving Lead
• Support Individual Giving Lead with personal donor acknowledgement and cultivation for donors through handwritten notes, emails, and phone calls
• Facilitate personal donor thank yous from CEO and Executive Director
• Create and edit donor newsletters

Events and Logistics Management

• Support and participate in fundraising events throughout the year through tasks including but not limited to: Pulling and executing invite lists, Assisting with event and sponsorship proposals, Creating media and event collateral, Securing and managing vendor relationships, Other event logistics as needed

Required Qualifications

• 3-5 years relevant experience in development operations
• Computer-savvy and comfortable using data, analytics, and financial reporting to help inform decisions
• Experience with database management; Raiser’s Edge experience preferred
• Highly organized, superior attention to detail and follow-through
• Demonstrate initiative, critical thinking, and the ability to anticipate challenges
• Ability to handle confidential information with discretion
• Consistently uphold an exemplary standard of professional conduct and personal presentation, ensuring that every interaction reflects the values and integrity of the organization.
• Proficiency in Google Workspace applications
• Excellent interpersonal and communication skills, both written and verbal
• Capacity to take initiative, be proactive, prioritize duties, and work independently while functioning as a member of a team
• Creative, energetic thinker, willing to jump in as a team member on diverse efforts

Ideal Requirements

• Dedication to GrowNYC’s mission
• Interest in non-profit development work
• Bachelor’s degree in relative field

Schedule

The position is full-time (35-40 hours per week), Monday through Friday, and occasionally on weekends. Three (3) in‑office days are required; office presence is mandatory on Wednesdays for all staff.

Compensation

The position is non‑exempt and full-time. It pays $65,000-$75,000 per year and includes full benefits. This position is not union eligible/not a part of the bargaining unit.

Location

The office is located in downtown Manhattan and occasional travel within the five boroughs may be required for events and donor cultivation efforts.

Contact

GrowNYC

P.O. Box 2327

New York, NY 10272

212-788-7900

For additional information, please see our website: grownyc.org

• Upon tender of offer, GrowNYC expects that the candidate will be available to start the role within a maximum of 21 days.

GrowNYC is an affirmative Action Equal Opportunity Employer and hires without regard to race, gender, religion, age, sexual orientation or physical disability.