Advancement Data, CRM & AI Director

West Point Society of the Carolinas

Village of Highland Falls (NY)

Hybrid

USD 110,000 - 125,000

Full time

9 days ago

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Job summary

West Point Association of Graduates seeks a Director of Advancement Services to provide strategic leadership of the Advancement Services team, focusing on data integrity, systems support for fundraising, and alumni engagement. The role oversees CRM strategy, data governance, and reporting to enable revenue-generating activities.

The position requires a Bachelor's degree and 8–10 years of progressive experience in advancement or nonprofit leadership, with strong Excel, SQL, and CRM tooling

Qualifications

Bachelor's degree required and 8–10 years of progressive advancement or nonprofit leadership experience.
Experience leading and developing teams in an advancement/fundraising context.
Strong data governance, analytics, and reporting skills with CRM proficiency.

Responsibilities

Provide strategic leadership for Advancement Services and data infrastructure.
Oversee data integrity, gift processing, and reporting supporting fundraising and alumni engagement.
Guide CRM strategy, systems integration, and data tools to drive revenue-generating activities.
Collaborate with IT, Finance, and other departments; mentor staff and manage workload.

Skills

Leadership

Team development

Data analysis

Communication

Problem solving

Change management

Education

Bachelor's degree

Tools

Blackbaud CRM

SQL

Tableau

Power BI

Microsoft Excel

CRM integration

Job description

The position requires a Bachelor's degree and 8–10 years of progressive experience in advancement or nonprofit leadership, with strong Excel, SQL, and CRM tooling

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