Advanced Universal Banker

Minnwest Bank; Waseca (MN); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Medical Vision Dental

401(k) + ESOP

Paid Holidays

Parental Leave

Disability Insurance

Life Insurance

Tuition Reimbursement

EAP

Volunteer Time Off

Employee Resource Group

Job summary

Minnwest Bank in Minnesota is seeking an Universal Banker IV (Advanced) to deliver exceptional customer service while building relationships with our banking customers. You will handle transactional services, account openings, consumer lending support, and digital banking education, with potential MLO duties.

Level placement is based on experience, knowledge, and demonstrated banking expertise. The role requires a strong attention to detail, excellent communication, and a collaborative team

Qualifications

• High school diploma or GED.
• 3 years cash handling in a customer-facing role.
• 3 years customer service experience.
• 2 years in retail banking or financial services in a customer-facing sales role.
• 2 years consumer, business and fiduciary account opening or Minnwest training.
• 1 year of consumer lending experience or Minnwest lending training.
• Strong attention to detail and accuracy.
• Strong verbal and written communication skills.
• Dependable, organized, self-motivated team player.
• Intermediate Microsoft Office skills.

Responsibilities

• Complete Ready Credit and installment loan applications for prospective loan accounts through Decision Pro and gather necessary documentation.
• Review loan files to ensure accuracy and completeness. Verify borrowers' information, employment history and creditworthiness.
• Communicate with other parties involved in the loan process. May have lending authority for Consumer credit and Home Equity Line of Credits. May have MLO role duties.

Skills

Cash handling

Customer service

Retail banking

Consumer lending

Microsoft Office

Communication skills

Detail oriented

Education

High school diploma

Associates degree preferred

Tools

Decision Pro

Office Suite

Job description

About Minnwest: Minnwest is a family owned, community bank based in Minnesota and South Dakota. We believe our success is measured by the extent in which we have a positive impact on the communities we serve. We are committed to building strong, vibrant communities through our core values:

• The customer is the first priority.
• We will keep all of the commitments we make.
• We are the people who get things done.
• We will work together as a team.

Location: Waseca, MN
Level of Position: IV - Advanced

Job Summary: Universal Bankers are responsible for delivering exceptional customer service while building and maintaining customer relationships at the bank branch. This role supports a variety of banking functions including transactional services, account opening, consumer lending support, digital banking education, and identifying customer financial needs.

Level placement is based on experience, knowledge, and demonstrated banking expertise. Each level builds upon responsibilities, knowledge, and expectations of the preceding level. Employees are expected to continue performing the primary responsibilities associated with lower levels while taking on the additional responsibilities outline for their assigned level.

Universal Banker IV (Advanced)

Starting Pay Range: $24.80-$27.90/hour

Primary Responsibilities:

• Complete Ready Credit and installment loan applications for prospective loan accounts through Decision Pro and gather necessary documentation
• Review loan files to ensure accuracy and completeness. Verify borrowers' information, employment history and creditworthiness.
• Communicate with other parties involved in the loan process. May have lending authority for Consumer credit and Home Equity Line of Credits. May have MLO role duties.

Minimum Requirements:

• High school diploma or equivalent (GED)
• 3 years of cash handling experience in a customer-facing role
• 3 years of customer service experience
• 2 years of experience in retail banking, or financial services in a customer-facing sales role
• 2 years consumer, business, and fiduciary account opening or proven proficiency in Minnwest Consumer, Business and Fiduciary Account Training
• 1 year of consumer lending experience or proven proficiency in Minnwest Consumer Lending training
• Strong attention to detail and accuracy
• Strong verbal and written communication skills, including the ability to communicate with customers in a professional manner.
• Dependable, organized, self-motivated team player
• Willing to continuously learn and grow within the organization
• Intermediate level computer skills, including proficiency with the Microsoft Office Suite

Preferred Qualifications:

• 2-year associates degree
• 2 to 5 years of consumer lending experience including Home Equity Lines of Credit
• Effective time management skills including the ability to prioritize workload based on department and customer needs
• Ability to identify customer needs and recommend appropriate products and services
• Strong analytical and decision-making skills
• Knowledge of credit and regulatory policy as it relates to consumer lending
• Familiarity with bank compliance requirements
• Working knowledge of consumer loan products

Schedule: Monday - Friday: 8:00 a.m. - 5:00 p.m.

Workplace Environment:

• Requires face-to-face interaction and coordination of work with other employees and departments, and in-person interaction.
• Working at a computer and utilizing a telephone
• Occasionally lifting up to 50lbs

Pay Range: $16 - $27.90/hour

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. The salary range represents anticipated base pay for this role. The actual pay offered will consider internal equity and may vary based on factors including but not limited to work location, candidate's job-related knowledge, skills, and experience, among other factors.

Minnwest Benefits: In addition to salary, Minnwest Bank offers a comprehensive benefits package, including incentive and recognition programs. Minnwest Bank is focused on taking care of our employees and their families, and supporting their health and financial well-being, including:

• Comprehensive Medical, Vision and Dental Insurance
• Retirement savings including 401(k) with Employer Match and Employee Stock Ownership Plan (ESOP)
• Paid Holidays and Competitive Paid Vacation Days
• Paid Parental Leave
• Short- and Long-Term Disability
• Life, Critical Illness, and Accidental Insurance
• Tuition Reimbursement and Career Development Opportunities
• Employee Assistance Program (EAP)
• Paid Time Off to volunteer in your community
• Opportunities to connect with others through our diversity and inclusion focused Employee Resource Group

All benefits are subject to eligibility requirements.

A full background check, including federal, state, county, and civil, and general financial credit check will be conducted on the final candidate for this position. Candidate must pass the background check and financial credit check in order to obtain employment with Minnwest. Failure to meet any of the requirements may result in a rescission of your offer of employment.

EEO: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.