advanced systems analyst (Nashville, TN)

Starbucks; Nashville (TN); On-site; USD 90,000 - 120,000; Full time

Job summary

Starbucks is seeking a Systems Analyst in Nashville, TN. The role includes leading solution design, configuring and validating applications, and providing critical systems support. Ideal candidates will have 7-10 years of relevant experience and strong capabilities in requirements analysis and solution integration. The company values diversity and encourages applicants from various backgrounds to apply.

Qualifications

• 7–10+ years of relevant experience in systems analysis, solution design, and IT operations.
• Strong capability in requirements analysis, solution design, and configuration/integration points for relevant applications/platforms.
• Working knowledge of SDLC, Agile/Scrum, and service-oriented architecture (SOA) concepts.

Responsibilities

• Lead solution design and delivery defining scope and requirements.
• Configure and validate solutions including application configuration and data conversion.
• Provide 24x7 support for critical systems including root-cause analysis.

Skills

Requirements analysis

Solution design

Agile/Scrum

SDLC

Configuration/integration

Job description

Now Brewing – Systems Analysts (Advanced)! #tobeapartner

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

As a Systems Analyst, you will…

• Lead solution design and delivery – define scope and solution options, direct requirements and user stories, partner with project teams on estimates/timelines, and apply Agile/Scrum and Lean techniques to improve processes and outcomes.
• Configure and validate solutions – perform (or direct) application configuration (attributes, workflows, UI changes), support data conversion (extract, load, validation), and build/execute test plans while validating results (including complex queries and operational reporting as needed).
• Own production support and stability – provide (or direct) 24x7 support for critical systems, lead root‑cause analysis and trend insights, coordinate cross‑team/vendor resolution, and maintain documentation and training for users and support partners.

We’d Love To Hear From People With

• 7–10+ years of relevant experience in systems analysis, solution design, and IT operations
• Strong capability in requirements analysis, solution design, and configuration/integration points for relevant applications/platforms
• Working knowledge of SDLC, Agile/Scrum, and service‑oriented architecture (SOA) concepts

Preferred Qualifications

• 10+ years of relevant experience, including leading complex initiatives and multiple tracks of work
• Experience driving process re‑engineering/Lean improvements and user‑centric design practices
• Experience leading data conversion and advanced query/reporting for operational insights
• Demonstrated success coaching/mentoring analysts and influencing alignment across diverse stakeholder groups

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation.