Advanced Services Business Development Manager

Toyota Material Handling; New York (NY); Hybrid; USD 83,000 - 107,000; Full time

Benefits offered by this job

Competitive Salary

Generous PTO & Holidays

Medical, Dental, Vision plans

401(k) with company match

Life Insurance & Disability

Job summary

Toyota Material Handling North America is seeking an Advanced Services Business Development Manager in a hybrid role with NY/IN offices. You will drive growth for Fleet Services, manage proposals, negotiate contracts, and lead onboarding projects.

Expect collaboration across finance, IT, and sales, with data-driven decision-making and travel as needed. You will build forecasts, create growth projections, support market development, and train dealers and customers on Advanced Services offerings.

Qualifications

• Bachelor’s degree in a related field.
• 3–5+ years of professional experience.
• Experience with Microsoft Office, SAP, BI, or other reporting systems.
• Experience developing sales forecasts, growth projections, or monitoring product KPIs.
• Strong problem-solving and analytical skills with data.
• Strong project management and organizational skills.
• Ability to collaborate across functions and build relationships.
• Customer-focused mindset with a results orientation.
• Strong written and verbal communication skills.
• Ability to work independently and manage competing priorities.

Responsibilities

• Partner with sales teams and dealer network to generate interest and engagement in Fleet Services solutions.
• Drive business development activities and sales results for assigned products and services.
• Identify and develop new business opportunities with prospective and existing customers.
• Develop and maintain strong relationships with customers, dealers, sales teams, and cross-functional partners.
• Lead business development activities required to support successful customer program launches.
• Research and evaluate potential markets and support target-market initiatives.

Skills

Bachelor's degree

3-5+ years experience

Microsoft Office

SAP

BI

Forecasting/KPIs

Project management

Cross-functional collaboration

Customer-focused

Communication skills

Education

Bachelor's degree

Tools

Microsoft Office

SAP

BI

Job description

Join our Team as an Advanced Services Business Development Manager!

The Role

We are seeking a driven and customer-focused Advanced Services Business Development Manager to help accelerate the growth and adoption of Toyota Material Handling North America’s Advanced Services portfolio, specifically regarding Fleet Services. In this role, you will partner with our sales teams, dealer network, customers, data teams and IT to identify opportunities, present solutions, and move opportunities from initial engagement through successful program launch. You will combine business development, relationship management, and analytical skills to understand customer needs and connect them with Advanced Services solutions to drive meaningful business value. This role goes beyond supporting the sales process—you will take ownership of business development activities and sales results for focused products. You will develop customer relationships, build proposals, support negotiations, establish growth projections, and monitor performance while collaborating across the organization to bring solutions to market. The position operates with a high degree of independence and provides opportunities to lead projects and partner across multiple functions.

What You’ll Be Doing

• Partner with sales teams and our dealer network to generate interest and increase customer engagement with Fleet Services solutions.
• Drive business development activities and sales results for assigned products and services.
• Identify and develop new business opportunities with prospective and existing customers.
• Develop and maintain strong relationships with customers, dealers, sales teams, and cross-functional partners.
• Lead business development activities required to support successful customer program launches.
• Research and evaluate potential markets and support the development of new target-market initiatives.
• Develop quotes and proposals for prospective customers.
• Build sales forecasts, establish growth projections, and monitor key performance indicators for Advanced Services products.
• Partner with customers to negotiate product offerings and facilitate contract negotiations.
• Provide product training and guidance to dealers and customers.
• Coordinate customer engagement activities throughout the sales and on-boarding process to maintain momentum and support a positive customer experience.
• Ownership of all on-boarding projects to ensure smooth transition from the sales process, through on-boarding and into operations.
• Leverage data, reporting tools, and business insights to identify opportunities and support informed decision-making.
• Lead projects and collaborate across departments to continuously strengthen Fleet Services processes, customer engagement, and business results.

What We’re Looking For

• Bachelor’s degree.
• 3-5+ years of professional experience.
• Experience with Microsoft Office, SAP, BI, or other reporting and business systems.
• Experience developing sales forecasts, growth projections, or monitoring product KPIs.
• Strong problem-solving and analytical skills with the ability to research and work with data.
• Strong project management and organizational skills.
• Ability to collaborate effectively across functions and build productive working relationships.
• Customer-focused mindset with a strong orientation toward results.
• Strong written and verbal communication skills.
• Ability to work independently, manage competing priorities, and take ownership of business results.

What Sets You Apart

• Demonstrated capability in business development, sales, customer engagement, project management, or a related business function.
• Experience working directly with customers in a consultative, solutions-oriented, or business development capacity.
• Experience partnering with a dealer or distributor network.
• Experience developing proposals, supporting negotiations, or moving opportunities through a sales pipeline.
• Ability to translate customer needs and business challenges into solution opportunities.
• Strong presentation skills and comfort presenting solutions to customers and business stakeholders.
• Familiarity with material handling, fleet management, connected technologies, or service-based solutions.
• A proactive mindset and ability to identify opportunities, build alignment, and drive initiatives forward.

Where And When You’ll Work

• Enjoy the best of both worlds with a hybrid schedule—collaborate in person at our Greene, NY or Columbus, IN offices Monday through Wednesday and work remotely Thursday/Friday.
• Workday hours are typically 8am - 5pm with a 1 hour lunch.
• Office hours may change any given time due to customer engagements.
• This position has the potential for at least 30% travel.

What Your Total Compensation & Benefits Package will look like:

Salary - $83,340 - $106,845 per year. Compensation depends on the selected candidate’s education and experience.

Relocation: This role may be eligible for relocation assistance.

World Class Benefits

• Competitive Salary
• Generous Paid Time Off and 13 Paid Holidays
• Affordable Medical plans and no-cost Dental & Vision options
• 100% 401(k) match up to 6%
• Company-Paid Life Insurance, Short-Term Disability, and Long-Term Disability
• Tuition Assistance Program
• Employee Assistance Program (EAP) with access to mental health care, legal support, and financial guidance
• Recognition and Kaizen (continuous improvement) Reward Programs
• Meaningful opportunities for personal and professional development
• Best in class work culture!

Big Name | Big Opportunities | Life is Better at Toyota

Toyota Material Handling North America (TMHNA), the industry leader in forklift sales, comprises two main brands: Toyota Material Handling and The Raymond Corporation. We believe investing in the best people, products, and processes will fuel our future success, and we will always be driven by our foundational principles of “respect for people” and “continuous improvement”. With opportunities across North America, we are confident you will find the right position within TMHNA that can help you build a long, fulfilling career.

Learn more here: https://www.toyotaforklift.com/careers AND https://careers.raymondcorp.com/careers AND https://www.toyotaforklift.com/toyota-heavy-duty-careers

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