Advanced Product Sales

Vail Resorts; Crested Butte (CO); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Free passes

Discounts on lodging, food, gear

401(k) Retirement Plan

Employee Assistance Program

Excellent training

Referral Program

Job summary

Vail Resorts in the Colorado mountains is hiring for winter seasonal roles on our Product Sales team. You will help guests purchase lift passes, lessons, and services, using a POS system and delivering friendly, informative service.

The position offers hourly wages from $22.00 to $26.88, with full-time hours available, and seasonal employment for 2026/2027. Benefits include passes, discounts, retirement plan, training, and wellness programs.

Qualifications

• High School Diploma or GED required.
• Experience in customer service or ticket sales preferred.
• Fluent English communication and flexible scheduling are required.
• Ability to work nights, weekends, and holidays as needed.

Responsibilities

• Provide information and facilitate the sale of resort attractions and services.
• Use POS system to create/update customer profiles, apply discounts, process payments, and issue receipts.
• Perform daily POS audits and end-of-shift checks.
• Communicate professionally by phone, email, and in person with guests and partners.
• Maintain knowledge of resort products, policies, and operations.
• Keep workstation clean, stocked, and organized.
• Other duties as assigned.

Skills

Customer service

Communication

English fluency

Flexible schedule

Education

High School Diploma or GED

Tools

POS system

Job description

Create Your Experience of a Lifetime!

Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re‑discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

Create Your Experience of a Lifetime!

Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re‑discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

Employee Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

Job Summary

To Learn More, please review the Benefits Eligibility Summary

Service is the foundation of everything we stand for at Vail Resorts and our Product Sales team is no exception in creating this experience of a lifetime. Through facilitating the sale of tickets to our many resort services such as lift passes, lessons, childcare and more, our friendly agents shine as the key to epic adventures for our guests.

Job Specifications

• Starting Wage: $22.00/hr - $26.88/hr
• Employment Type: Winter Seasonal 2026/2027
• Shift Type: Full Time hours available
• Minimum Age: At least 18 years of age
• Housing Availability: No

Job Responsibilities

• Provide information and facilitate the sale of resort attractions and services including fulfillment and delivery
• Utilize POS system to create or update customer profile records, process discounts and payments, administer exchanges and returns, provide change and receipts
• Complete POS audits daily and at the end of shift
• Communicate professionally by phone, email, and in person with travel partners, properties, tour operations corporate visitors, guests, and other groups
• Maintain up to date knowledge on resort products, policies, and operations to meet the needs of guests, coordinating with other departments as necessary
• Maintain a clean, well-stocked, and organized workstation
• Other duties as assigned

Job Requirements

• High School Diploma or GED Equivalent
• Experience working in customer service or ticket sales preferred
• Flexibility to work both inside and outside with exposure to the elements
• Must be able to communicate fluently in English
• Ability to work a flexible schedule including nights, holidays, and weekends
• Ability to stand or sit for extended periods of time
• Ability to lift up to 25lbs

The expected pay range is $22.00/hr - $26.88/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.