Advanced Product Coordinator

ISN; Dallas (TX); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

100% company-paid medical, dental, vision, and life insurance

4% retirement matching

15-30 days paid time off based on tenure

13 paid holidays

Monthly cell phone reimbursement

Professional development opportunities

Job summary

ISN is seeking an Advanced Product Coordinator in Dallas, TX. The ideal candidate will have strong experience managing product backlogs and facilitating communication between teams. Responsibilities include identifying opportunities for product improvement, assisting in Agile Sprint planning, and leveraging tools like Azure DevOps. Applicants should hold a Bachelor's degree and have at least 3 years of experience in product management for B2B SaaS applications. Located near our Dallas office, the position offers comprehensive benefits including medical insurance and paid time off.

Qualifications

• 3+ years of professional experience as a Product Coordinator or Product Owner.
• Experience working on consumer facing products.
• Experience working with Software Development Life Cycle (SDLC).

Responsibilities

• Identify areas for product advancement aligned with business strategy.
• Manage backlogs in Azure DevOps throughout the development cycle.
• Facilitate communication and lead meetings between UX designers and stakeholders.
• Assist technical teams in breaking down work for Sprints.
• Liaise with Business Analysts to develop User Acceptance Criteria.

Skills

Product Coordinator experience

B2B SaaS applications

Agile Scrum methodologies

Education

Bachelor’s degree from an accredited university

Tools

Azure DevOps

Job description

Our Company

ISN was established in 2001 and is a global leader in contractor and supplier management. We work closely with a variety of household‑name clients in the US, Canada, Europe, Australia, Latin America, and the Middle East to connect them with safe and reliable contractors and suppliers and incorporate a level of due diligence in the contractor management process.

The Position

The Advanced Product Coordinator facilitates the change management process for updates made to ISN’s applications and technologies, including ISNetworld – our database for online contractor safety management, and Empower – our mobile application which helps workers stay informed of ISN Hiring Client requirements and take action from wherever the job takes them. The position exposes individuals to the complete Software Development Life Cycle.

Who should apply?

• Bachelor’s degree from an accredited university
• 3+ years of professional experience as a Product Coordinator or Product Owner
• Experience working on consumer facing products, preferably for B2B SaaS applications
• Experience working with Software Development Life Cycle (SDLC)
• Experience in Agile Scrum methodologies

Responsibilities

• Identify areas of opportunity for ISNetworld and Empower assigned products that align with ISN’s business strategy and allow for future advancement and expansion of usage
• Manage the backlogs in Azure DevOps throughout the development cycle, adjusting priorities based on reprioritization or changing business goals.
• Facilitate communication and lead meetings between UX designers, developers, ISN leadership, and other stakeholders to ensure everyone understands user needs and design decisions
• Assist technical teams in breaking down work for Sprints, developing project milestones and ensuring roadmap and priority timelines are met
• Liaise with Business Analysts to develop User Acceptance Criteria for User Stories
• Effectively leverage approved AI‑powered tools and automation to enhance productivity across daily work activities and applicable Software Development Life Cycle elements —such as requirements, design, development, testing, deployment, and/or operations.

Job Location

3232 McKinney Ave Ste 1500, Dallas, TX 75204

Onsite Requirements

• Employees must be within a commutable distance to the Dallas, TX office. Relocation is required for candidates not already local to the DFW area.
• In‑person attendance is required at minimum 2 days per week after the 5 week in‑person training during the first 90 days of employment.
• After 90‑day review, in‑person attendance is required at minimum 1 day per month and required for certain meetings and tasks (collaboration with stakeholders and customers, team collaboration day, ISN events, team events, performance reviews, etc.).

Training

~5 week in‑person training focusing on ISNetworld functionality followed by our PO‑specific training virtually.

Note

ISN does not provide work visa sponsorship for this position. Applicants for employment must possess work authorization/right to work without the need for sponsorship by the employer now or in the future.

ISN Benefits

• 100% company‑paid monthly insurance premiums for employees and dependents
  • Medical, Dental, Vision, and Life Insurance
• Employee assistance program
• 4% retirement matching
• Long‑Term & Short‑Term Disability Coverage
• Paid time off
  • 0‑1 year – 15 day (pro‑rated first year)
  • 1‑5 years – 20 days
  • 5‑10 years – 25 days
  • 10+ years – 30 days
• Holidays – 13 paid holidays
• Monthly cell phone reimbursement
• Complimentary parking space or monthly reimbursement for DART public transportation
• Team‑building activities and events, including quarterly kick‑off meetings and community volunteer day
• Matching charitable gift program
• Professional development & training opportunities
• Wellness Program: Focuses on community, financial, mental, nutrition, physical and social health
• Business casual, jeans allowed
• All benefits are subject to change with notice to the employee

All job offers will be contingent on successful completion of a drug screen and background check.

ISN is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.