Advanced Practice Provider Manager (NP) CC AtWork- providing work related Health and Wellness Services

Cleveland Clinic; Cleveland (OH); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Mileage reimbursement

Job summary

Cleveland Clinic AtWork seeks an experienced Advanced Practice Provider Manager (NP/PA) to lead and oversee APPs across Ohio market locations. The role balances direct revenue-generating clinical care (60%) with administration (40%), ensuring high quality care and operational efficiency.

Responsibilities include onboarding, provider training, recruitment, productivity management, and adherence to clinical guidelines and billing practices.

Qualifications

• Minimum of three years' experience as an Advanced Practice Provider.
• At least one year of team lead or supervisory experience in healthcare management.
• Experience providing coverage and leadership in occupational health settings.

Responsibilities

• Provide coverage at locations other than home clinic under the direction of the Associate Medical Director.
• Onboard to all locations to provide APP coverage when operational needs arise.
• Clinical leadership, quality & compliance oversight.
• Partner with senior leaders to drive clinical and operational excellence.
• Oversee APP recruitment, onboarding, and ongoing professional development.
• Audit clinical care, charting, and coding/billing; drive improvements and training.
• Optimize Epic workflows and APP productivity; ensure adherence to guidelines.
• Improve patient and client experiences; collaborate with Director of Operations.

Skills

Advanced Practice Provider

Leadership

Healthcare management

Supervisory experience

Education

Nurse Practitioner (NP) or Physician Assistant (PA) credential

Job description

Advanced Practice Provider Manager (NP) CC AtWork- providing work related Health and Wellness Services

Cleveland Clinic AtWork is an employer health program that provides a wide range of health and wellness services for organizations - including municipalities and companies all around Ohio. We provide health services to keep employees healthy every day, including pre-employment exams, wellness exams for public safety officers, DOT exams, audiometry programs drug screening, and workers compensation injury care. Cleveland Clinic AtWork has both clinics located in Garfield Heights, Cleveland Clinic Main Campus, Medina, and North Canton (and more opening soon) as well as on-site clinics within our contracted companies located all around Northeast Ohio.

Cleveland Clinic AtWork has an exciting leadership opportunity for an experienced Nurse Practitioner or Physician Assistant to join our team as the Advanced Practice Provider Manager, overseeing our Ohio market.

The primary role is to provide direct patient care (i.e., revenue-generating clinical care) - 60% direct clinical care + 40% administrative

• Provide coverage at locations other than home clinic under the direction of the Associate Medical Director
• Onboard to all locations to provide APP coverage when operational needs arise

Administrative responsibilities:

Clinical Leadership, Quality & Compliance Oversight

• Partner with senior department leaders to drive clinical & operational excellence
• APP/provider training, competencies & professional education opportunities
• APP recruitment & onboarding, & onsite ongoing training/professional development/support to improve performance & APP experience
• Audit APP clinical care & oversee quality improvements & compliance (e.g., charting)
• Audit coding & billing & oversee improvements, including training
• With Associate Medical Director:
• Optimize use of Epic, including workflows
• APP productivity & performance management
• Ensures updates and consistent use of clinical guidelines/protocols/workflows
• Oversee patient & client experience improvements (shared with Director of Operations)
• Oversee patient & client experience improvements (shared with Director of Operations)

Secondary Focus*

• Standardize & ensure meaningful local team huddles (shared with Associate Nursing Director)
• Collaborate with operational leadership on customer acquisition, experience & retention initiatives

This provider will require occasional travel between all Ohio Market CC AtWork Occupational Health locations and will be eligible for mileage reimbursement.

Minimum of three years' experience as an Advanced Practice Provider.

Must have at least one year of team lead or supervisory experience in healthcare management.