Advanced Practice Manager

Riverside Health; Newport News, Northern (VA, KY); Hybrid; USD 86,000 - 118,000; Full time

Job summary

Riverside Brentwood Medical Center in Newport News, Virginia, seeks an Advanced Practice Manager to lead a multi-provider practice. You will supervise 20+ providers and 30+ staff, align scheduling, payroll, onboarding, payer policy compliance, and service quality with system goals.

The role requires a Bachelor's degree preferred and 5–6 years of management experience; 10+ years may substitute. You will use dashboards to identify performance trends, recruit and retain providers, and ensure

Qualifications

• Bachelor's degree preferred; 10+ years of leadership experience may substitute.
• 5-6 years of management experience required.

Responsibilities

• Oversees operations of a medical practice with 20+ providers and 30+ staff.
• Manages appointments, staffing, payroll, and access to care.
• Ensures compliance with payer policies, billing, and revenue capture.
• Uses dashboards and data to drive performance improvement and patient satisfaction.
• Supports recruitment, onboarding, and retention of providers.

Skills

Leadership

Operations Management

Data Analysis

Staff Development

Recruitment

Customer Service

Education

Bachelor's Degree in Business, Healthcare or related field

Job description

## Advanced Practice ManagerApply: Riverside Brentwood Medical Center - Newport News, Virginia: Full time: Posted Today: 2026-037700Newport News, Virginia**Hiring Range**$85,800.00 - $117,975.00/AnnualActual pay is determined based on job-related factors such as relevant experience, education, credentials, skills, internal equity, and business needs.**Overview** Responsible for the supervision of all operational aspects of a medical practice to include appointments, staffing levels, payroll, customer service, access to care, review of medical preauthorization referral processes, clinical onboarding, payor insurance policies and guidelines, time of service collections, chart audits as appropriate and operational expenses. Uses national resources to benchmark performance and create opportunities for growth and enhancement of services. Responsible for 20 or more providers and 30 or more team members. May be larger practice focused on 3 or more specialties and/or multiple sites with multiple disciplines. **What you will do*** Ensures quality of service and access by implementing health system and RMG business operational plans with physicians and director and managing daily operations. Uses available dashboards and data to effectively identify trends and opportunities for performance improvement.* Uses information from patient satisfaction surveys and other tools to improve patient perception of care. Resolves concerns and responds to complaints related to care, access, and service. Ensures that patient scheduling and wait times meet RMG metrics.* Responsible for revenue capture, reconciliation, and other financial aspects of the practice such as staffing levels/training, payroll, cash/account management. Responsible for ensuring compliance with payor specific to billing and coverage. Collaborates with providers and practice director on office operations and management including human and material resources.* Effectively communicates, develops, and reviews key data and reports to ensure staff and management have appropriate actionable information. Ensures transparency of data with providers to determine themes and trends in performance. Participates in root cause and performance improvement .* Assists with the recruitment, orientation and retention of new providers to the practice.* Creates safe work environment and reports safety events.* Is an active listener and applies critical thinking to problem solving.**Qualifications** **Education*** Bachelors Degree, Business, healthcare or related field preferred. 10+ years of progressive leadership experience may be considered in lieu of a degree. (Required)**Experience*** 5-6 years management experience (Required)To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers.