Advanced Field Service Engineer - DCS Process Automation

Honeywell INC.; Houston (TX); On-site; USD 100,000 - 140,000; Full time

Benefits offered by this job

Competitive salary

Leadership exposure

Medical, Dental, Vision coverage

401(k) match

Paid time off

Job summary

Honeywell is seeking an Advanced Field Service Engineer to perform maintenance, configuration, and upgrades of Experion PKS, TPS, and related Honeywell control systems at customer sites in Houston and beyond. You will install, commission, migrate, and support complex automation projects, ensuring minimal downtime and maximum reliability.

This role requires 5+ years in field service, travel up to 75%, and a technical degree with CEAT/L3 certifications.

Qualifications

• 5+ years of experience in field service engineering
• Must have and maintain at least one L4 CEAT certification and additional L3 certifications or able to get in 1 year
• Valid driver's license and driving record acceptable to Honeywell
• Willingness and ability to travel 75% of time

Responsibilities

• Periodic communication with customers regarding technical and administrative issues
• Provide customer support on Honeywell Control Systems and serve as a customer contact for service-related issues/enquiries
• Configure, maintain and solve Honeywell hardware and software issues including: Experion PKS, other DCS hardware / software such as LCN, TPS
• Upgrade Experion software from one software release to another software release on live control system without causing any interruption to customer's industrial process
• Migrate Legacy Honeywell control systems to Honeywell's new technology offering
• Complex SPOT and Project Scoping & Execution.
• Focal Point for Honeywell with the customer on providing technical solutions
• Understand customer key processes and economic drivers and translate those into business opportunities, providing timely research and recommendations
• Assist Sales during sales pursuits and be the face of Honeywell to end-users, and competitors
• Learn the end-to-end product/solution development and delivery/execution of Honeywell products and solutions
• Use technical expertise of sophisticated Honeywell solutions/product offerings to improve customer experience
• A Company vehicle will be provided to travel to company sites
• Due to the nature of this discipline, on occasion, maybe required to work off-hours, on weekends, and/or holidays

Skills

Travel flexibility

Customer communication

Problem solving

Project execution

Education

Bachelor's degree in technical/Engineering field

L4 CEAT certification

L3 certifications (for external candidates)

Tools

Experion PKS

TPS

LCN

UCN

Job description

Job Description

The future is what you make it. When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers and doers who make the things that make the future.

We are recruiting for an Advanced Field Service Engineer. The incumbent will perform maintenance, audits, configuration, programming, installation/commissioning, upgrades, and migration of complex/advanced Honeywell control systems (EXPERION PKS, TPS/TDC300). Your time will be spent validating customer requests, developing/maintaining/improving customer relationships, upgrades/migration planning and execution, all while ensuring Right and Fast Delivery.

You will report directly to our Field Service Manager, and you'll work out of our Houston, TX location on an On-site work schedule.

Honeywell Process Solutions is a pioneer in automation control, instrumentation and services for oil and gas; refining; energy; pulp and paper; industrial power generation; chemicals and petrochemicals; biofuels; life sciences; and metals, minerals, and mining industries. A leader in digitization, Honeywell delivers software and services that help customers overcome competitive pressures and uncertain market conditions to achieve game-changing business outcomes. Honeywell's comprehensive portfolio in process control, monitoring, and safety systems and instrumentation provides optimized operations and maintenance efficiencies to meet diverse automation needs.

In this role, you will impact customer satisfaction and operational excellence by providing expert maintenance, configuration, and upgrade services for Honeywell control systems, ensuring seamless system performance and driving business growth through technical expertise and customer engagement.

Key responsibilities

• Periodic communication with customers regarding technical and administrative issues
• Provide customer support on Honeywell Control Systems and serve as a customer contact for service-related issues/enquiries
• Configure, maintain and solve Honeywell hardware and software issues including: Experion PKS, other DCS hardware / software such as LCN, TPS
• Upgrade Experion software from one software release to another software release on live control system without causing any interruption to customer's industrial process
• Migrate Legacy Honeywell control systems to Honeywell's new technology offering
• Complex SPOT and Project Scoping & Execution.
• Focal Point for Honeywell with the customer on providing technical solutions
• Understand customer key processes and economic drivers and translate those into business opportunities, providing timely research and recommendations
• Assist Sales during sales pursuits and be the face of Honeywell to end-users, and competitors
• Learn the end-to-end product/solution development and delivery/execution of Honeywell products and solutions
• Use technical expertise of sophisticated Honeywell solutions/product offerings to improve customer experience
• A Company vehicle will be provided to travel to company sites
• Due to the nature of this discipline, on occasion, maybe required to work off-hours, on weekends, and/or holidays

Qualifications - You must have

• 5+ years of experience in field service engineering
• Must have and maintain at least one L4 CEAT certification and additional L3 certifications (for internal candidates) or able to get in 1 year (for External candidates)
• Valid driver's license and driving record acceptable to Honeywell
• Willingness and ability to travel 75% of time

We value

• Bachelor's degree in a technical/Engineering field
• Experience with Experion PKS Hardware & Software, TDC, & TPS system experience including LCN, UCN, Safety System (FSC/SM), Advanced Applications (PHD etc.), HMI, SCADA, PLC's, PC/Networking.
• 3rd Party controls experience
• Experience in Virtualization hardware/software, setup and network configuration
• Be self-motivated and willing to work in demanding environments with little or no supervision and take initiative to be proactive.

Benefits of working for Honeywell

• competitive salary
• leading-edge work
• developing solutions side-by-side with dedicated experts in their fields
• employer subsidized Medical, Dental, Vision, and Life Insurance
• Short-Term and Long-Term Disability
• 401(k) match
• Flexible Spending Accounts
• Health Savings Accounts
• EAP
• Educational Assistance
• Parental Leave
• Paid Time Off (for vacation, personal business, sick time, and parental leave)
• 12 Paid Holidays

For more information visit: Benefits at Honeywell

The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates.

About Honeywell Technologies

Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world's most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial, and process sectors with a broad portfolio of services, solutions, and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector's transition from automation to autonomy. Learn more

The business unit

Smart and connected field and analytical instrumentation, gas measurement and control, and terminal gauging and loading.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Learn more

About Us

Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world's most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial and process sectors with a broad portfolio of services, solutions and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector's transition from automation to autonomy.