Field Service Engineer I - DCS - Houston, TX

Honeywell Technologies; Houston (TX); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Company vehicle provided

Job summary

Honeywell Technologies is seeking a field service engineer in Houston, TX to support Honeywell Process Solutions installations, maintenance, and troubleshooting of complex DCS systems such as Experion PKS, TPS, and related hardware. You will be the customer’s primary interface, perform configuration, upgrades, and on-site support, with travel up to 75% and potential relocation to South Texas if needed.

A technical degree and customer service mindset are required.

Qualifications

• 0–2 years of field service engineering or related technical roles.
• Exposure to DCS automation control and instrumentation systems is preferred.
• Able to learn new technologies and disciplines.
• Valid Driver’s License and driving record acceptable to Honeywell.

Responsibilities

• Perform maintenance, audits, configuration, programming, installation/commissioning, upgrades, and migration of Honeywell control systems (EXPERION PKS, TPS/TDC300).
• Be the primary face of Honeywell for the customer, providing daily implementation, administration and troubleshooting of HPS products.
• Develop and maintain strong customer relationships and provide first-response technical support.
• Deliver technical presentations to customers and peers.
• Travel up to 75% and may work off-hours, weekends, or holidays.

Skills

Customer service

Learn new technologies

Valid driver’s license

Strong communication

Self-motivated

Education

Bachelor’s Degree in Technical/Engineering Field

Tools

Experion PKS Hardware & Software

Hiway, TPS, LCN/UCN experience

PC/Networking experience

Networking & cyber security basics

Job description

Job Description

The future is what you make it.

When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers and doers who make the things that make the future.

Honeywell Process Solutions is a pioneer in automation control, instrumentation and services for the oil and gas; refining; energy; pulp and paper; industrial power generation; chemicals and petrochemicals; biofuels; life sciences; and metals, minerals, and mining industries. A leader in digitization, Honeywell delivers software and services that help customers overcome competitive pressures and uncertain market conditions to achieve game-changing business outcomes. Honeywell’s comprehensive portfolio in process control, monitoring, and safety systems and instrumentation provides optimized operations and maintenance efficiencies to meet diverse automation needs.

You will perform maintenance, audits, configuration, programming, installation/commissioning, upgrades, and migration of complex/advanced Honeywell control systems (EXPERION PKS, TPS/TDC300). You will be the primary face of Honeywell for the customer in this role responsible for the daily implementation, administration and troubleshooting of the Honeywell HPS products installed at the customer location. You will be required to develop and maintain strong interpersonal relationships with customer representative as well as provide first response technical support. You will provide technical presentations to an audience of customers and other industry peers. You will work with the Field Services Manager and LSS business functions to maintain and grow the business by identifying customer needs and providing solutions based on the HPS suite of products and services.

This role is based at Houston, TX with candidate readiness to relocate to South Texas if required.

Responsibilities

Key Responsibilities

• DCS Maintenance including
  • Hardware Components
  • Software Components
  • Field Troubleshooting of common IO and Loop Problems
  • Field Troubleshooting of End Devices
  • Adding and Deletion of TAGS/Points
  • Adding and Modifying Logic as per standard
• Configure, maintain, and solve Honeywell hardware and software issues including: Experion PKS, other DCS hardware / software such as LCN, TPS. Having PLC and Safety System knowledge will be an added advantage.
• Learn the end-to-end product/solution development and delivery/execution of Honeywell products and solutions
• Troubleshooting Network Connections of Ethernet and Coaxial Cabling
• Modifying and editing HMI Graphics
• Focal Point for Honeywell with the customer on providing technical solutions
• Company vehicle will be provided to travel to company sites
• Due to the nature of this discipline, on occasion, maybe required to work off-hours, on weekends, and/or holidays
• Travel: up to 75%

Qualifications

You Must Have

• 0-2 years of experience in field service engineering or related technical roles, preferably with exposure to DCS automation control and instrumentation systems.
• Ability to learn new technologies and disciplines
• Customer Service Skills
• Valid Driver’s License and driving record acceptable to Honeywell

We Value

• Bachelor’s Degree in a Technical/Engineering Field
• Experience with Experion PKS Hardware & Software, in addition to Hiway, TDC, & TPS system experience including LCN, UCN along with PC/Networking experience.
• 3rd Party controls experience.
• Experience in Virtualization hardware/software, setup and network configuration
• Networking, Cyber Security: design, implementation, configuration, diagnostics
• Strong written and verbal communication skills. Must be able to clearly articulate messages both technical and non-technical.
• Experience & Training in Honeywell Applications such as:
  • TPS / PMIO.
  • EPKS / Series C.
  • Safety Systems (FSC/SM).
  • HMI.
  • SCADA (PLCSs, Ladder Logic etc.).
• Be self-motivated and willing to work in demanding environments with little or no supervision and take initiative to be proactive.

Benefits Of Working For Honeywell

In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. Learn more

About Honeywell Technologies

Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world’s most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial, and process sectors with a broad portfolio of services, solutions, and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector’s transition from automation to autonomy. Learn more

THE BUSINESS UNIT

To unlock the next level of value, businesses are ramping up efforts to profitably improve safety, sustainability, and productivity with intelligent autonomous operations. This is a journey of increasing digital maturity fueled by improved intelligence with AI-embedded operations. To reach this goal, industrial companies need industrial-grade software that enables the delivery of domain-specific outcomes. Honeywell Connected Industrials (HCI) offers industrial operations products that drive outcomes for asset reliability, safety, competency, and productivity, end-to-end process optimization, OT cybersecurity, sustainability, and operational excellence. Honeywell Connected Industrials provides enterprise and site-specific solutions designed to improve performance, reach sustainability goals, and craft a rock-solid security network.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Learn more

About Us

Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.