Advanced Distribution Instructor (Floater)

FirstEnergy; Frederick (MD); Hybrid; USD 90,000 - 115,000; Full time

Job summary

A utility company is seeking an Advanced Distribution Instructor to lead training development. The role demands strong verbal and written communication skills, alongside a commitment to safety. Candidates should have an Associate Degree or higher, with 4+ years of training experience or equivalent certification. Significant travel across states is required, and safety is a core value in this position.

Qualifications

• 4+ years of training experience or equivalent certification.
• Skills in developing and evaluating training programs.
• Ability to convey ideas clearly in diverse settings.

Responsibilities

• Lead design and implementation of training materials.
• Develop new policies and maintain training communications.
• Conduct training programs and evaluate student performance.

Skills

Training program development

Strong verbal communication

Written communication skills

Customer service orientation

Ability to analyze needs

Education

Associate Degree or higher

High School Diploma with relevant experience

Job description

Advanced Distribution Instructor (Floater)

Base pay range: $90,000.00/yr - $115,000.00/yr

This is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp. This position reports to Frederick, Maryland but requires supporting the Williamsport, Maryland; Reading, Pennsylvania; and Whitehall, West Virginia Training Centers, with additional support areas as needed. Significant travel within the footprint is required.

Travel and location details: Significant travel within the footprint; willing to travel overnight when necessary; possession of a valid driver’s license and/or CDL, as necessary.

Responsibilities

• Lead design, development, and implementation of training materials and programs for the Workforce Development team regarding Lines training.
• Review and maintain knowledge of procedures and department background information; develop and administer new policies and practices related to the area served.
• Develop and maintain communications to reflect changes in policies and procedures and incorporate these into the curriculum.
• Maintain broad knowledge of learning technology; design and develop course plans; create training aids; conduct training programs; observe and evaluate student results to ensure effective instruction.
• Explain Company policies relevant to training programs; ensure adherence to safety practices and procedures; create an appropriate learning environment.
• Collect and analyze feedback from supervision and students; recommend improvements to training.
• Mentor instructors through observation, provide feedback and documentation; observe post-training performance and provide evaluations and feedback.
• Assist in training section administration: maintain materials, attendance records, coordinate training programs with related departments, and manage course/registration information for timely enrollment.
• Submit required paperwork after course completion; communicate training activities and outcomes to supervision; complete projects by scheduled deadlines; propose alternatives when needed.
• Support to coordinate work of higher classifications and perform other duties as assigned.

Qualifications

• Associate Degree or higher with 4+ years of training experience, or Workforce Development approved Instructor Certification, or Journeyman level overhead line work skills with training experience (classroom or on-the-job), or a minimum of a High School Diploma with 4 years of directly related experience.
• Demonstrated skill in developing, implementing, or evaluating training programs; ability to evaluate content, accuracy, and clarity of training materials and student evaluations.
• Strong verbal and written communication skills; ability to convey ideas, policies, and procedures clearly; customer service oriented in classroom and non-classroom settings.
• Ability to analyze needs, manage change, and foster a positive environment among instructors; establish rapport with diverse stakeholders; maintain current computer knowledge applicable to the training section.
• Ability to follow instructions, work independently to complete assignments, and meet deadlines; sound judgment in evaluating instructors and providing constructive feedback.
• Technical and safety awareness relevant to Transmission & Distribution operations; experience as an instructor (classroom or on-the-job) is desirable.

Additional information

• Willingness to travel overnight when necessary
• Valid Driver's license and/or CDL, as required
• FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, or disability. No recruiters or agencies without a signed contract. Unable to sponsor or transfer H-1B visas at this time.

Safety is a core value at FirstEnergy. We provide tools, information, and processes to ensure a safe work environment for employees, customers, and the public, with goals of maintaining an accident-free and injury-free workplace and promoting public safety.