Advanced Contents Specialist

BELFOR Property Restoration; Mount Clemens (MI); On-site; USD 42,000 - 62,000; Full time

Job summary

BELFOR Property Restoration is seeking an Advanced Content Specialist to lead content operations for client contents and train junior staff. You will manage documentation, oversee production phases, and coordinate with project teams to meet schedules while safeguarding property and adhering to MSDS standards.

The role requires leadership across satellite offices, internal training, and CE class content, with occasional after-hours work and travel as needed to maintain quality and timelines

Qualifications

• Experience with contents handling and property safeguarding.
• Ability to supervise crews across content phases.
• Strong communication and reporting skills.

Responsibilities

• Perform tasks associated with Contents Specialist -- Basic and Advanced role
• Assist Project Managers with scoping and estimation of content jobs
• Demonstrate complete mastery in documentation of contents
• Demonstrate understanding a connection between all content phases of production.
• Supervision of crews in all content phases
• Acts as regional content authority
• Overseeing content divisions of satellite office, internal training, and content marketing via CE classes
• Adhere to MSDS recognized standards
• Perform Daily vehicle safety and maintenance inspections and maintain in clean serviceable condition
• Must maintain attention to detail
• Will be required to meet BELFOR Standards in safeguarding other people's property
• Must have a comprehensive understanding of customer service, principles and practices
• Work under time constraints to meet specific timelines
• Will be required to work nights and weekends as requested and travel periodically
• Report time worked and equipment and consumables used timely and accurately
• Attend BELFOR sponsored operations and safety training courses as required

Skills

Content management

Team supervision

Training/mentoring

Job description

This position is responsible to provide operational support in remediation efforts for client contents. The Content Specialist -- Advanced will have met the full objectives of the Contents Specialist Intermediate track including full knowledge in application of all content procedures, complete understanding in use and maintenance of content related tools and equipment, and grasp reasons for basic content procedures. The Content Specialist Advanced has responsibility for training lower level Content Specialists and General Laborers. This position is the level 4 in the Progressive Contents Specialist track.

Responsibilities

• Perform tasks associated with Contents Specialist -- Basic and Advanced role
• Assist Project Managers with scoping and estimation of content jobs
• Demonstrate complete mastery in documentation of contents
• Demonstrate understanding a connection between all content phases of production.
• Supervision of crews in all content phases
• Acts as regional content authority
• Overseeing content divisions of satellite office, internal training, and content marketing via CE classes
• Adhere to MSDS recognized standards
• Perform Daily vehicle safety and maintenance inspections and maintain in clean serviceable condition
• Must maintain attention to detail
• Will be required to meet BELFOR Standards in safeguarding other people's property
• Must have a comprehensive understanding of customer service, principles and practices
• Work under time constraints to meet specific timelines
• Will be required to work nights and weekends as requested and travel periodically
• Report time worked and equipment and consumables used timely and accurately
• Attend BELFOR sponsored operations and safety training courses as required

Requirements

• All Job Duties is described in the Contents Specialist Basic and Advanced categories.
• Manage content jobs from inventory and pack out to return
• Point of contact, internally and externally, for all content matters
• Supervise processing
• Maintain chain of custody records
• Retrieval of requested contents on demand
• Key Liaison for specialized subcontractors
• Communicate progress, produce reports
• Assure quality control
• Set schedules and priorities for team
• Additional other duties as required

Disclaimer

The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.