Advanced Contents Specialist

BELFOR; Mount Clemens (MI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

401(k) with match

Medical

Dental

Vision

Disability insurance

Life insurance

Employee Assistance Program

Paid holidays

Paid time off

Job summary

BELFOR, a leading provider of remediation and contents services, seeks a Content Specialist Advanced to support client contents remediation. This role emphasizes training lower level specialists, ensuring adherence to content procedures, and maintaining documentation across all content phases.

The position involves supervising crews, coordinating with project managers, and meeting strict timelines while upholding safety standards and customer service excellence.

Qualifications

• Experience with contents handling and remediation processes.
• Ability to train and mentor junior staff.
• Knowledge of safety and handling standards (MSDS related).

Responsibilities

• Perform tasks in Contents Specialist Basic and Advanced tracks.
• Assist Project Managers with scoping and estimation of content jobs.
• Document contents thoroughly and accurately.
• Supervise crews across content phases and ensure quality control.
• Coordinate with regional content teams and maintenance of documentation.

Skills

Customer service

Attention to detail

Documentation

Team supervision

Time management

Job description

BELFOR and BELFOR Franchise Group (BFG) offer competitive pay and a wide range of benefit options including, but not limited to, 401(k) with match, medical, dental, vision, disability, life insurance, an Employee Assistance Program, paid holidays, and paid time off.

Position Overview

This position is responsible to provide operational support in remediation efforts for client contents. The Content Specialist -- Advanced will have met the full objectives of the Contents Specialist Intermediate track including full knowledge in application of all content procedures, complete understanding in use and maintenance of content related tools and equipment, and grasp reasons for basic content procedures. The Content Specialist Advanced has responsibility for training lower level Content Specialists and General Laborers. This position is the level 4 in the Progressive Contents Specialist track.

Responsibilities

• Perform tasks associated with Contents Specialist -- Basic and Advanced role
• Assist Project Managers with scoping and estimation of content jobs
• Demonstrate complete mastery in documentation of contents
• Demonstrate understanding a connection between all content phases of production.
• Supervision of crews in all content phases
• Acts as regional content authority
• Overseeing content divisions of satellite office, internal training, and content marketing via CE classes
• Adhere to MSDS recognized standards
• Perform Daily vehicle safety and maintenance inspections and maintain in clean serviceable condition
• Must maintain attention to detail
• Will be required to meet BELFOR Standards in safeguarding other people's property
• Must have a comprehensive understanding of customer service, principles and practices
• Work under time constraints to meet specific timelines
• Will be required to work nights and weekends as requested and travel periodically
• Report time worked and equipment and consumables used timely and accurately
• Attend BELFOR sponsored operations and safety training courses as required

Requirements

• All Job Duties is described in the Contents Specialist Basic and Advanced categories.
• Manage content jobs from inventory and pack out to return
• Point of contact, internally and externally, for all content matters
• Maintain chain of custody records
• Retrieval of requested contents on demand
• Communicate progress, produce reports
• Assure quality control
• Set schedules and priorities for team
• Additional other duties as required

Disclaimer

The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, or on any other basis prohibited by law. Information on race, gender and national origin will only be used for statistical and recordkeeping purposes, and will not be used in making any employment decisions.All information provided will be kept separate from your expression of interest, and will not be available to managers making hiring decisions. Providing this information is strictly voluntary, and you will not be subjected to any adverse action or treatment if you choose not to provide this information. If you do not choose to answer these questions, we ask that you select "Decline to Identify" for each question. Thank you for your voluntary cooperation.