Advanced Compliance Specialist - Asset & Records Control - Akron Fairlawn

FirstEnergy; Akron (OH); On-site; USD 68,000 - 134,000; Full time

Benefits offered by this job

Tuition reimbursement

Pension plan

401(k) savings plan

Medical insurance

Dental insurance

Vision insurance

Life insurance

Training and development

Job summary

FirstEnergy is seeking a Compliance Specialist/Senior Compliance Specialist to support Asset Policy & Reporting and NERC CIP compliance. The role involves maintaining AMRC documents, coordinating Transmission Outlook Report approvals, and collaborating with SMEs across departments.

Located with preference Akron, OH, this position requires strong writing, process control, and regulatory reporting capabilities.

Qualifications

• Bachelor's degree or 7 years of related industry experience with writing SOPs and reports.
• Strong verbal communication to collaborate with customers and stakeholders.
• Ability to manage, organize and prioritize work with attention to detail.
• Independently drive assignments and document creations to meet deadlines.
• Complete typical assignments with minimal assistance or direction.

Responsibilities

• Maintain and update AMRC processes and CIP/PRC compliance policies.
• Review business unit processes and controls for reliability adherence.
• Author and revise operating procedures, reference documents and guides.
• Coordinate security review and approval of the Transmission Outlook Report.
• Collaborate with SMEs to document processes accurately.
• Manage document content and a controlled repository.
• Provide professional customer service and resolve documentation questions.
• Lead or participate in CIP change-control meetings weekly.
• Identify internal process improvements to increase efficiency.
• Estimate timelines and track tasks to meet stakeholder needs.
• Review regulatory requirements from state commissions and NERC.
• Support regulatory reporting against policies and standards.
• Support Asset Management and Operational Excellence initiatives.
• Utilize CASCADE, PowerPlan, EDOA, FileNet and SAP; pursue training as needed.
• Travel across the FirstEnergy system may be required.

Skills

Verbal communication

Attention to detail

Independent work

Project management

Education

Bachelor's degree in Information Technology, Engineering, Business Administration, English, Communications, or related discipline

7 years of related industry experience in lieu of degree

Tools

CASCADE

PowerPlan

EDOA

FileNet

SAP

Job description

Job Title: Compliance Specialist/Advance Compliance Specialist/Senior Compliance Specialist - Asset Policy & Reporting

This is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp.

Position Overview

This position reports to the Manager, Asset Management Support and supports the development, maintenance, and monitoring of AMRC in alignment with FirstEnergy and North American Electric Reliability Corporation (NERC) Critical Infrastructure Protection (CIP) policies and procedures. Responsibilities include creating, revising, and maintaining AMRC technical documents. The successful candidate will be a part of our group that supports business area initiatives to ensure value across the organization by leveraging expertise, industry associations, and corporate analytical resources. This role leads the initiative and facilitates the security, review, and approval of the Transmission Outlook Report.

This role can be located at FirstEnergy locations with preference Akron, OH, Holland, OH. Greensburg, PA, Reading, PA, Fairmont, WV.

Responsibilities

• Maintain and update AMRC processes and procedures, including the administration of compliance policies, programs, and procedures related to North American Reliability Corporation (NERC) CIP and PRC Reliability Standards.
• Ability to perform in-depth reviews of business unit processes, procedures, and related controls to determine the effectiveness of reliability standards adherence and compliance practices.
• Authoring and revising operating procedures, reference documents, desk guides, and associated documents.
• Coordinate the security, facilitation, review, and approval of the Transmission Outlook Report.
• Collaborating with Subject Matter Experts (SMEs) from each relevant department to obtain necessary information and ensure accurate documentation of processes and procedures.
• Managing document content and maintaining a controlled document repository.
• Demonstrating professional demeanor and excellent customer service skills in collaborating with customers/stakeholders to answer questions and concerns about documents produced and resolve differences in professional opinion.
• Working on other specialized projects as needed and presenting to various levels of management.
• Identifying internal process enhancements and striving toward increasing efficiency.
• Estimating project timelines and tracking project tasks to meet customer/stakeholder needs.
• Review and interpret requirements from regulatory entities, including state commissions and the North American Electric Reliability Corporation (NERC).
• Assess compliance with state and federal regulatory commitments by supporting regulatory reporting against applicable policies and standards.
• Support Asset Management and Operational Excellence business plans and initiatives, as required.
• Have a working knowledge of work management processes of related systems in CASCADE, PowerPlan, EDOA, FileNet (Content Navigator), and SAP. Additional training in these systems will be trained as needed.
• Lead and participate in weekly CIP Medium Impact and Low Impact Change Control meetings to ensure all cyber assets changes are noted so documentation can be updated appropriately.
• Maintain systems to track/ monitor compliance with the NERC reliability standards.
• Supporting the Emergency Plan through participating in the assigned storm duties including hazard response and hazard dispatch activities as needed, including off-hours, weekends, and holidays.
• Travel may be required at times across the FirstEnergy system.

Advanced Compliance Specialist or Senior Compliance Specialist Level

An employee hired at the Advanced Compliance Specialist or Senior Compliance Specialist level will be expected to perform all the above responsibilities with more proficiency, and in a more independent manner than the Compliance Specialist.

Qualifications

• Bachelor's degree in Information Technology, Engineering, Business Administration, English, Communications, or related discipline with a minimum 4+ years’ professional work experience is preferred. An advanced degree or professional certification is preferred.

In lieu of a degree, 7 years of direct, related industry experience will be considered.

• Related experience includes writing operating procedures, instruction manuals, technical descriptors, and reports in a technical environment.
• Demonstrate strong verbal communication skills to effectively collaborate with customers and stakeholders and guide decision-making or consensus.
• Ability to manage, organize and prioritize work, while maintaining strong attention to detail.
• Independently drive assignments and document creations/revisions to completion to meet established deadlines.
• Ability to complete typical assignments with minimal assistance or direction.

Benefits, Compensation & Workforce Diversity

At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy, which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at www.firstenergycorp.com to learn more about all of our employee rewards programs.

FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.

Safety

Safety is a core value for FirstEnergy and is essential to all our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers, and the public. Our goals are to provide a safe work environment, maintain an accident-free, injury-free workplace, and promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.

Pay Range

FirstEnergy takes a market-based approach to pay, which may vary depending on your location. In addition, your actual base salary will depend on various factors such as your skills, qualifications, and experience. The estimated pay range for this role is $68,425-$133,800. The pay range for certain locations, including the state of New Jersey, include a 20% differential to account for an increased cost of living, making the pay range $82,110-160,560.