Advanced Clinical Expert, CardioMEMS - New York/New Jersey

Thornton Tomasetti; Newark (NJ); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Free medical coverage

Excellent retirement savings plan

Tuition reimbursement and education benefits

Job summary

Abbott Laboratories is looking for an Advanced Clinical Expert in Newark, NJ. This role involves providing educational and clinical support for Heart Failure solutions, managing partner relationships, and conducting training for healthcare professionals. Candidates should have a Bachelor’s degree or advanced practice degree, extensive experience in Heart Failure, and exceptional communication skills. This position includes managing travel, expenses, and client training, ensuring optimal implementation of Heart Failure products. Abbott offers strong career development opportunities and a commitment to diversity.

Qualifications

• 2+ years of Heart Failure and/or Cardiovascular experience required.
• Experience in a team-selling environment.
• 5 years or more relevant working experience preferred.

Responsibilities

• Provide clinical and educational support for Heart Failure products.
• Manage relationships with key partners.
• Conduct training for healthcare professionals.

Skills

Communication skills

Clinical expertise in Heart Failure

Project management

Ability to work in a team

Education

Bachelor’s degree or equivalent

Advanced practice degree (NP, CNS, PA)

Tools

Microsoft Word

Microsoft PowerPoint

Microsoft Excel

Salesforce CRM

Job description

**PLEASE NOTE: This is not an active open requisition. We are building a candidate slate for a future opening.**At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:In Abbott’s Heart Failure (HF) business, we’re developing solutions to diagnose, monitor and manage heart failure, allowing people to restore their health and get on with their lives.**What You’ll Work On****Required Qualifications****The ideal candidate will have inpatient and/or outpatient Heart failure program experience with advanced practice degree such as NP, CNS, or PA.*** Clinical background: APP with two plus years of Heart Failure and/or Cardiovascular experience; RN with two plus years of Heart Failure experience.* Able to communicate effectively and work within a team environment* Overnight travel 50%* Bachelor’s degree or equivalent combination of education/experience required.* 5 years or more relevant working experience required* Working in a team-selling environment**Preferred Qualifications*** **Clinical background: Advanced Practitioner such as CNS, NP, PA, with Heart Failure and/or Cardiovascular experience in the Acute or outpatient setting.*** Experience in project management, performance improvement, and process improvement across hospital’s or IDN’s also preferred.**Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives:**Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.* Career development with an international company where you can grow the career you dream of.* Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year* An excellent retirement savings plan with high employer contribution* Tuition reimbursement, the student debt program and education benefit - an affordable and convenient path to getting a bachelor’s degree.* A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.* A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.The Advanced Clinical Expert is accountable for providing educational and clinical support to the field in response to the most complex inquiries from physicians, health care professionals, patients and sales staff. Performs work that involves a high degree of independence. Work is reviewed upon milestones and upon completion for soundness of judgment and overall adequacy/accuracy. Contributions affect team/organization results. Performs assignments of moderate complexity, resolves difficult problems using intellectual capabilities, ingenuity and advanced scientific principles; completes reports and makes oral presentations; consistent use of independent judgment. May contribute to the development of department policies/procedures/practices.* Work as Advanced Clinical Expert in educating customers on best practice CardioMEMS and Merlin.net workflows within targeted strategic, enterprise accounts, and IDN’s.* Proactively manage key partner relationships to strengthen overall solution capabilities and drive greater client value and CardioMEMS program adoption.* Analyzes Market Dynamics to identify greatest needs and opportunities.* Demonstrates ability to build and sustain credible business relationships with customers and shares product expertise accordingly.* Provides technical, sales, education, and clinical support in response to the most complex field inquiries. Demonstrates a thorough command of all HF products, related product and technical knowledge, trends, and players.* Provides provider/facility adoption direction, system training, workflow development, test planning support, and communications support to the client and implementation team.* Collaborates cross functionally with Sales, Marketing, and Training and Development to provide feedback for improved customer experience and optimize implementation processes.* Act as Advanced Clinical Expert internally within defined targeted accounts and within the Abbott HF organization.* Develops, leads and/or facilitates trainings and other programs on HF products to healthcare professionals.* Remains current on developments in field(s) of expertise, regulatory requirements, and a good working knowledge of company and competitor products, markets, and objectives as well as industry trends.* Has exceptional communication skills along with confidence with speaking and delivering company approved presentations to large groups.* Proactively identify at-risk accounts to Technical Services and to the appropriate Territory Manager/Regional Sales Director and recommend strategies and suggestions to retain such accounts.* Provide implementation opportunity forecasting and update account/opportunity detail to Manager and Salesforce CRM System.* May functionally direct and mentor new hire staff within organization.* Attend and participate in company and professional meetings, including conference and webinar calls.* Understand administrative reporting responsibilities and maintain and submit accurate and timely reports.* Maintain and manage time, travel, and expenses within set corporate guidelines and policies using best practices as directed by the National Director of Field Implementation Services and Abbott.* Competent in computer operation including Microsoft WORD, PowerPoint, Excel and Outlook