Advanced Certified Medical Assistant (Non-Exempt)

Mercy Hospital St. Louis Critical Care Medicine Fellowship; Ardmore (OK); On-site; USD 32,000 - 48,000; Full time

Job summary

Mercy Hospital in an outpatient setting seeks a Medical Assistant to support providers by delivering direct and indirect patient care. The role includes rooming patients, obtaining vitals, assisting with exams and procedures, and performing basic diagnostic tests.

The MA will document care, reinforce patient education, maintain clean exam rooms, and assist with scheduling and front-office tasks in a fast-paced environment.

Qualifications

• High school diploma or equivalent.
• Attend MA Clinic Academy training.
• Graduate from an accredited Medical Assistant program.

Responsibilities

• Greet and room patients, obtain vital signs.
• Prepare patients for examination and assist providers during exams and procedures.
• Performs basic diagnostic tests (e.g., urine dipstick, glucose, EKGs).
• Documents care accurately and timely.
• Reinforces patient education after provider/nurse instruction.
• Maintain exam room cleanliness and supplies.
• Assist with scheduling tests, referrals, and follow-ups.
• Front office tasks: phones, check-in/out, faxes.

Skills

Communication

EHR proficiency

Multitasking

Outpatient care

Patient education

Education

High school diploma

MA Clinic Academy training

Accredited MA program graduate

Job description

Position Details

Medical Assistants (MA) in the medical office setting supports providers by delivering direct and indirect patient care in a professional, courteous, and efficient manner. The MA may assist with clinical procedures, maintains accurate documentation, and provides administrative support to ensure smooth daily operations. The MA functions within their defined scope of practice (based on office type clinic/HOD), under supervision, and in alignment with Mercy's mission and standards of care.

• MA greets and rooms patients, obtains vital signs.
• Applicable only in Primary Care: Complete Advanced Standard Rooming
• Collect and update medical history to include medication history.
• Prepare patients for examination and assist providers during exams and procedures.
• Performs basic diagnostic tests (e.g., urine dipstick, glucose, EKGs), as deemed competent.
• Documents care accurately and timely.
• Reinforces patient education once provided by the provider or nurse.
• Maintains exam room cleanliness and ensures adequate supplies are available.
• Assists with scheduling diagnostic tests, specialist referrals, and follow-up appointments.
• Performs front office tasks such as answering phones, patient check-in/check-out, and managing faxes and scanned documents.
• Participates in quality improvement initiatives and staff meetings.
• Follows all infection prevention, patient safety, and regulatory procedures/policies.
• Other duties as assigned within the scope of the Medical Assistant role, based on office type (HOD or clinic), and in accordance with applicable policies and state regulations (i.e., vaccinations).

Job Description

Find your calling at Mercy!

Education

Minimum Qualifications

• High school diploma or equivalent.
• New hire must attend MA Clinic Academy training.

Additional Minimum Requirement(s) Only For Hospital Outpatient Departments

Certification(s): BLS (Basic Life Support)

Preferred Qualifications

Education: Graduate from an accredited Medical Assistant program.

Experience: One year of experience in an outpatient or ambulatory care setting.

Additional Preferred Requirement(s) For Non-HOD Clinics

Certification(s): BLS (Basic Life Support)

Skills, Knowledge, Abilities

• Strong communication and interpersonal skills.
• Proficiency with EHR systems and clinical documentation.
• Ability to multitask and adapt in a fast-paced clinical environment.
• Knowledge of common outpatient procedures and equipment.
• Commitment to patient-centered care and professional growth.
• Demonstrates knowledge of varying differences and behaviors among populations served.

Work Environment

• Outpatient clinical setting with frequent patient interaction.
• Requires standing, walking, lifting, and use of clinical equipment.
• Potential exposure to infectious materials; PPE provided.

Physical Requirements

• Position requires individuals to push, pull, and/or lift 50 pounds on a regular basis.
• Position requires prolonged standing and walking each shift.
• Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

Medical Assistant