Advance Practice Manager - GoHealth - Clinical Leader

MHM Support Services; Springfield (MO); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Health benefits

Dental & Vision

CME stipend

Employer 401(k) match

Job summary

Mercy GoHealth Urgent Care is seeking a full-time Advanced Practice Manager (APM) to cover shifts regionally as directed by clinical leadership. You will examine and treat patients, take histories, order tests, diagnose, prescribe, and manage patient care while mentoring staff and ensuring efficient workflow across Mercy GoHealth Urgent Cares network.

The role emphasizes leadership of support staff, adherence to evidence-based practice, vaccination administration, and escalation to on-duty

Responsibilities

• Examine and treat ALL patients
• Taking patients medical histories
• Ordering and interpreting diagnostic tests and X-rays
• Making diagnoses and prescribe medications and therapies in accordance with evidence-based, standard of care practice
• Treating minor injuries that may require sutures, reduction, or splinting
• Responsible for timely and accurate encounter note documentation and locking of charts per Mercy GoHealth policies
• Educating and counseling patients
• Escalate all applicable cases to on-duty physicians in accordance with Mercy GoHealth Urgent Care escalation guidelines
• General oversite and leadership of support staff
• Maintain efficient clinical workflow and patient throughput
• Going above and beyond to deliver an unparalleled experience to all patients
• Maintain clinical best practices, and evidence-based, standard of care practice at all times
• Refer patients to Mercy follow-up specialists and PCPs to further Mercy GoHealth Urgent Cares commitment to community population health.
• Giving vaccinations, and referring patients to additional care
• All clinical hours worked over 32 hours/week on average will be paid at the providers hourly rate. The Medical Director reserves the right to look back on a quarterly basis and reduce such payments by the shortage of hours worked in weeks when less than 32 clinical hours were worked.

Job description

Find your calling at Mercy! Fulltime APM is responsible for covering shifts in the region as needed and as directed by clinical leadership.

• Examine and treat ALL patients


• Taking patients medical histories


• Ordering and interpreting diagnostic tests and X-rays


• Making diagnoses and prescribe medications and therapies in accordance with evidence-based, standard of care practice


• Treating minor injuries that may require sutures, reduction, or splinting


• Responsible for timely and accurate encounter note documentation and locking of charts per Mercy GoHealth policies


• Educating and counseling patients


• Escalate all applicable cases to on-duty physicians in accordance with Mercy GoHealth Urgent Care escalation guidelines


• General oversite and leadership of support staff


• Maintain efficient clinical workflow and patient throughput


• Going above and beyond to deliver an unparalleled experience to all patients


• Maintain clinical best practices, and evidence-based, standard of care practice at all times


• Refer patients to Mercy follow-up specialists and PCPs to further Mercy GoHealth Urgent Cares commitment to community population health.


• Giving vaccinations, and referring patients to additional care


• All clinical hours worked over 32 hours/week on average will be paid at the providers hourly rate. The Medical Director reserves the right to look back on a quarterly basis and reduce such payments by the shortage of hours worked in weeks when less than 32 clinical hours were worked.

All other duties as assigned Administrative Duties

• Represent GoHealth core values and culture as ambassador throughout market


• Support, encourage, and inspire staff members to be innovative, collaborative, inclusive, and proud of our culture of care.


• Provide a wide variety of administrative including: AP leader on the clinical leadership team, EMR training and efficacy, procedure/skills training, and act as a project implementation manager for special projects and initiatives.


• In-clinic mentoring, real-time observation and direct feedback to APs will be expected.


• Lead AP, along with clinical leadership team, will assist with schedule management, provider staffing coverage, chart review, patient quality/satisfaction initiatives, cover assigned Associate Medical Director duties during sick-leave or PTO, and any other administrative duties at the discretion of the Medical Director.


• Lead AP will be active member of clinical leadership meetings and collaboratively disseminate best practices to all providers and staff.


• Assist with provider on-boarding, EMR and skills training, and MA-RT clinical training (POCT, splints, etc).


• Collaboration with clinical leadership on various projects and initiatives.


• Create a schedule that includes an average of 8 hours a week of administrative services and 32 hours a week of clinical services (40 total), while remaining flexible with hours to assist clinical leadership team if needed.


• Other duties as directed by the Medical Director, in service of improving NPS/ patient satisfaction, clinical quality, efficiency, and financial viability.

This Position Offers:

• Integrated health system with a competitive compensation including annual market reviews


• Comprehensive, day one benefits including health, dental, vision and CME for full-time and part-time providers


• Retirement plans available with employer contribution and matching options


• Professional liability coverage provided


• As a not-for-profit system, Mercy qualifies for Public Service Loan Forgiveness (PSLF)


• Your life is our life’s work


• At Mercy, you can lead the way.


• Join a team where your passion for patient care meets cutting-edge innovation.


• As part of an organization rooted in nearly 200 years of compassionate service, you’ll help deliver transformative health care experiences while exploring new technologies and shaping the future of medicine.


• What sets us apart is our unwavering commitment to physician leadership—from the highest levels of our organization to the front lines of care—where physicians and caregivers collaborate, embrace fresh thinking, and drive clinical and operational excellence.


• If making a difference in your community is why you chose health care, Mercy is where your purpose meets possibility.

Transforming the Health of Our Communities

Our Mercy health system was founded by the Sisters of Mercy in 1986. But our heritage goes back more than 195 years. It began with an Irish woman named Catherine McAuley, who was determined to help women and children in Dublin experiencing poverty. Though Catherine had a modest upbringing, she received an unexpected inheritance that allowed her to fulfill that dream. In 1827, she opened the first House of Mercy in Dublin, intending to teach skills to women and educate children. Many volunteers came to help. A few years later, Catherine founded the Sisters of Mercy, one of the first religious orders whose Sisters were free to walk among the poor and visit them in their homes. In 1843, the Sisters of Mercy came to the United States. In 1856, they traveled to St. Louis. In the years to come, they would establish hospitals throughout the Midwest. Many of these would join together in 1986 as Mercy.