Advanced Practice Practitioner Manager (NP/PA)

GoHealth Urgent Care; Springfield, Northern (MO, KY); Hybrid; USD 110,000 - 150,000; Full time

Job summary

GoHealth Urgent Care seeks an Advanced Practice Practitioner Manager (NP/PA) to blend hands-on patient care with leadership of a team of APPs in a fast-paced urgent care setting. You will supervise, mentor, and optimize clinical quality while staying clinically active.

The role emphasizes coaching, staffing collaboration with Medical Directors, and driving performance improvements across clinical and operational metrics to deliver high-quality, patient-centered care.

Qualifications

• Master's degree from an accredited PA or NP program.
• Current PA or NP license in applicable state; National Board Certification; Active DEA registration.
• Minimum 12 months of urgent care/emergency/fast-paced clinical experience; care for both adults and children.

Responsibilities

• Clinical responsibilities: evaluate/treat acute conditions, perform procedures, order/interpret diagnostics, escalate higher-acuity cases, provide patient-centered care across ages.
• Leadership responsibilities: supervise APPs, coach providers, monitor metrics, collaborate with Medical Directors on staffing/workflows, support onboarding and development.

Skills

Leadership

Team supervision

Mentoring

Education

Master's degree in Physician Assistant or Nurse Practitioner

Job description

Advanced Practice Practitioner Manager (NP/PA) Physician Assistant (PA) / Nurse Practitioner (NP)

Overview

We're seeking an experienced Physician Assistant or Nurse Practitioner ready to step into a hybrid leadership role, combining hands-on patient care with oversight of a team of Advanced Practice Providers. This is an opportunity to lead, mentor, and influence care delivery while staying clinically active in a fast-paced urgent care environment.

Clinical Responsibilities (Approximately 75%)

• Evaluate and treat patients across a wide range of acute conditions (e.g., respiratory illness, minor injuries, infections)
• Perform procedures such as suturing, splinting, and wound care
• Order and interpret diagnostics (X-rays, EKGs, labs)
• Identify higher-acuity cases and appropriately escalator to ER when needed
• Deliver high-quality, patient-centered care across all age groups

Leadership & Administrative Responsibilities (Approximately 25%)

• Lead and directly supervise a team of APPs within the service line
• Coach and mentor providers to improve clinical quality and performance
• Monitor key metrics (clinical, operational, patient satisfaction) and drive improvements
• Partner with Medical Directors and site leaders on staffing, workflows, and provider utilization
• Support onboarding, training, and ongoing development of APPs
• Promote a culture of collaboration, accountability, and continuous improvement

Qualifications

• Education: Master's degree from an accredited Physician Assistant or Nurse Practitioner program
• Licensure & Certifications: Current PA or NP license in applicable state National Board Certification Active DEA registration
• Experience: Minimum of 12 months of experience in an Urgent Care, Emergency Department, or similar fast-paced clinical setting
• Experience treating both adult and pediatric patients
• Previous leadership, supervisory, or administrative experience preferred
• Experience coaching or mentoring providers strongly preferred

At GoHealth Urgent Care, we GO above and beyond for our patients, communities and team members to ensure effortless, personal and connected experiences. That's why we partner with the most innovative and integrated health systems, like Mercy, and staff our centers with the most knowledgeable providers.

About Mercy: Mercy, a four-time IBM Watson Health top five large U.S. health system in 2019, 2018, 2017 and 2016, is a faith-based organization and serves millions annually. Located in seven states, Mercy is comprised of 40 hospitals and more than 2,500 Mercy Clinic physicians. They have hospitals in Missouri, Arkansas, Kansas, and Oklahoma.

Go Forward: When you join our collaborative teams, you can rest assured that your career growth and satisfaction will be handled with the same care that we put into growing our organization. Our modern facilities and innovations will help elevate the way you practice. And, you'll have more opportunities to expand your professional experience and utilize your advanced clinical training.

When our customers enter our award-winning centers, they find a welcoming and comfortable environment, state-of-the-art technology and caring team members that help start the healing process immediately. We offer effortless on-demand care, 365 days a year in over 250+ centers nationwide. We partner with prominent and progressive health systems to support our communities across the entire continuum of care. These are the unparalleled experiences we strive for and how our team goes above and beyond for you.