Adult Services Support Coordinator-FUD

Avalon Housing; Ann Arbor (MI); On-site; USD 43,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

403(b) plan

Vacation and holidays

Life/AD&D/Short Term Disability

Job summary

Avalon Housing in Ann Arbor, MI is seeking an Adult Services Support Coordinator-FUD to provide direct case management and coordinate with case managers to ensure continuity of service for individuals and families we serve. You will perform ongoing tenant outreach, assessments, and action plans to achieve goals.

The role involves coordinating FUSE/HUD income recertifications, eviction prevention efforts with property management, crisis intervention, and linking tenants to medical, mental health,

Qualifications

• Crisis response skills for variable, high-stress situations.
• Strong organizational, verbal, and written communication abilities.
• Ability to engage hard-to-reach individuals using harm reduction principles.

Responsibilities

• Provide direct case management and coordinate with case managers for continuity of service.
• Ongoing outreach to tenants/clients.
• Develop comprehensive tenant assessments and action plans to achieve goals.
• Maintain clinical records and progress notes for clients.
• Coordinate FUSE/HUD recertifications and subsidy payments.
• Collaborate with property management to prevent evictions.
• Provide crisis intervention as needed.
• Assist tenants in accessing medical, mental health, substance use, and psychosocial supports.
• Assist tenants in developing life skills and budgeting/financial literacy.
• Link tenants to employment and skill development opportunities.
• Build community and peer support among tenants and participate in community programming.
• Meet documentation requirements and build relationships with local agencies.
• Participate in on-call rotation and attend staff meetings and trainings.

Skills

Crisis response

Communication skills

Engaging hard-to-reach individuals

Harm reduction

Education

Bachelor's or Master's degree in social/behavioral science or relevant field

Three years of relevant experience

Job description

Here are some of the key benefits that Avalon staff receive:

Paid Time Off: Paid time off includes three weeks of vacation time plus additional sick and personal time allowances. There are additional paid days off that allow for at least one paid day off per month

Medical Benefits: Full-time employees can select from three medical insurance plans, including coverage options for you and your family. Plus, Avalon covers dental and vision insurance-with no per-payroll premium contribution!!

Life and Disability Plans: Employees working 16 or more hours per week receive life insurance and short-term disability coverage-Avalon covers the full cost of the premiums.

403(b) Retirement Plan: Avalon sponsors a 403(b) retirement plan through Vanguard, available to all employees.

Core Responsibilities:

• Provide direct case management and/or coordinate with case managers in the community to provide continuity of service for individuals and families we serve
• Ongoing, active outreach to tenants/clients
• Comprehensive tenant assessments and action plans to achieve goals
• Ongoing case management for clients, including maintenance of clinical records and progress notes
• Coordinate FUSE/HUD recertification, including processing income recertifications, communicating subsidy payments between clients and landlords, and tracking annual deadlines
• Collaborate with property management to coordinate eviction prevention efforts
• Provide crisis intervention as needed
• Assist tenants with accessing needed medical, mental health, substance use, and psychosocial supports
• Assist tenants in developing basic life skills and activities of daily living, including apartment maintenance.
• Provide budgeting/financial literacy support
• Link tenants to employment and skill development opportunities
• Build community and peer support among tenants, including participation in community programming activities
• Meet documentation requirements as dictated by program need
• Effectively build relationships with local community and external agencies

• Participate in on-call rotation and occasional evening and weekend work as necessary
• Attend staff meetings, retreats, and professional training sessions

Desired Qualifications

• Bachelor's or Master's degree in a social or behavioral science or relevant field or three years of relevant experience

Desired Skills and Abilities

• Skilled in crisis response situations
• Strong organizational, verbal, and written communication skills with an enthusiastic commitment to helping those in need.
• Ability to engage hard-to-reach individuals at their current stage of change using harm reduction principles Avalon Housing is dedicated to eliminating racial inequities. Successful candidates will demonstrate the ability to effectively work with diverse populations in a non-judgmental way

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee will be required to sit for long periods of time, drive a vehicle with passengers, communicate with others by talking and hearing, lift and carry items weighing up to 25 pounds, and operate computer hardware systems.

A valid Michigan driver's license and reliable transportation is required. You may be required to transport clients in your personal vehicle.

Job Title: Adult Services Support Coordinator-FUD

Reports to: Adult Services and Outreach Team Lead

Location: This position and office is based in Ann Arbor, MI.

Status: Full-time position, salaried, exempt

Starting Wage: $47,590.00

Benefits including excellent health insurance options, dental & vision, 403(b), generous vacation and additional holidays, Life / AD&D / Short Term Disability plans, Employee Assistance & Wellness programs

Avalon Housing is an equal opportunity employer and actively seeks applicants from diverse backgrounds. This includes but is not limited to people living with disabilities or mental health conditions, and with lived experience with homelessness or recovery from a substance use disorder. Avalon also encourages those with criminal histories to apply. Avalon doesn't request information about criminal histories unless and until an offer of employment is extended. Avalon may exclude someone based on criminal history if it determines the criminal history is related to or directly conflicts with the responsibilities of the position.