ADRC Nutrition Program Site Aides - Bloomer/Cornell Area

Chippewa County, WI; Chippewa Falls (WI); On-site; USD 17,000 - 26,000; Full time

Job summary

Chippewa County, WI is seeking a Site Aide to support Meal Site operations, welcome diners, coordinate and supervise volunteers, ensure food handling and sanitation, and provide courteous service to residents. Some duties may include delivering Home Delivered Meals.

The Site Aide will assist with reservations, staffing, records, inventory, and volunteer training, while ensuring program compliance and confidentiality of information. This role may involve home-delivered meals as needed.

Qualifications

• High School diploma or equivalent required.
• At least 1 year related work experience in food service.
• Experience working with seniors preferred.
• Must complete Safe-Serv Food Service training within 90 days of hire.
• A valid driver’s license is required.

Responsibilities

• Greet participants, take reservations and cancellations for meals; orient new participants on registration and donation procedures.
• Oversee volunteers in set-up, serving and clean-up; ensure proper staffing.
• Maintain records of attendance and meals served; forward to ADRC monthly.
• Collect and deposit fees/donations; assist in volunteer recruitment and scheduling.
• Train and supervise volunteers; track volunteer hours and forward monthly records.
• Maintain supplies and order food as needed; participate in training activities.
• Ensure compliance with state and federal food sanitation regulations; report noncompliance as needed.
• Assist in home-delivered meal initial and reassessments; follow program procedures.

Skills

Customer service

Volunteer coordination

Teamwork

Education

High School diploma or equivalent

1 year of related work experience in food service

Experience working with seniors preferred

Safe-Serv Food Service training within 90 days of hire

Valid driver’s license

Job description

JOB SUMMARY The job duties of the Site Aide includes but are not limited to ensure smooth operation of the Meal Site; to provide a welcoming atmosphere for diners; to provide direction, coordination and guidance to volunteers; to ensure sanitation and food handling regulations are followed; and to provide responsive, courteous and efficient service to County residents and the general public. Job duties may include delivery of Home Delivered Meals.

Application Deadline: Wednesday, October 28, 2026 at 4:30pm to be considered for an interview.

These are annual LTE positions - they are not seasonal.

DUTIES AND RESPONSIBILITIES

The duties described below are indicative of what the Site Aide might be asked to perform. This job description is to incorporate any county ordinances created for the position of Site Aide. This is not an exhaustive list of job responsibilities and therefore other duties may be assigned:

Administrative Functions:

• Greet and take participants reservations and cancellations for meals. Register new Senior Dining participants, introduce and orientate new participants on the registration and donation procedure.
• Insure proper staffing; oversee volunteers in set-up, serving and clean-up.
• Prepare and maintain records of participant attendance, appropriate information for the meals served record, and promptly forward to the ADRC office on the last day of each month.
• Collect, record and deposit fees/donations received.
• Assist in the recruitment, training and scheduling of volunteers who assist with the congregate and home delivered meal programs and keep record of volunteer hours served. Forward records to the ADRC office on the last day of each month.
• Maintain and order needed food and other supplies when necessary.
• Participate in training activities, specifically those required and recommended by the Nutrition & Transportation Program Coordinator or Division Manager.
• Ensure the site is following state and federal food sanitation regulations, remedy noncompliance when possible or report noncompliance to the Nutrition & Transportation Program Coordinator if assistance is needed.
• Provide program improvement recommendations to Nutrition & Transportation Program Coordinator.
• Assist Nutrition & Transportation Program Coordinator in training new volunteers and Site Aides as needed.
• Deliver meals for the program.
• Follow up with emergency contacts when home delivered meal participant does not answer door per program procedures.
• Follow up with Senior Dining participant when he/she does not show up for meal.
• Insure that food is kept hot and/or properly refrigerated until serving time, maintaining standards of food safety sanitation. monitor, track, and submit daily food temperature log to the office on the last day of the month.
• Serve food and assist individuals needing help.
• Actively participate in the meal program by dining with participants as often as possible for the purpose of meal evaluation and quality control.
• Perform clean-up duties such as washing dishes, tables, appliances, sweep and clean floors and dispose of garbage properly.
• Have a clear understanding of state mandated Senior Nutrition Program guidelines and ensure program compliance.

• Perform home delivered meal initial and reassessments when appropriate for the community the site aid is based out of.

• Use discretion with customers; observe rules of confidentiality and HIPAA compliance; maintain non-judgmental attitude.
• Participate in ADRC strategic planning and engagement activities.

Customers:

• All prospective, current or past DHS consumers.

Team Members:

• Any professional or paraprofessional we work with in the serving of consumers.

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required at the time of hire or for the continuation of employment.

EDUCATION AND/OR EXPERIENCE:

• High School diploma or equivalent required.
• One (1) year of related work experience required that involves food service and/or working with special population groups.
• Previous experience working with the seniors preferred.
• Must complete a Safe-Serv Food Service training program and secure certification within 90 days of hire.
• A valid driver's license required.