ADRC Navigator – Part Time

Colorado Nonprofit Association; Grand Junction (CO); On-site; USD 42,000 - 65,000; Full time

Job summary

Hilltop Community Resources seeks an ADRC Navigator to provide case management, option counseling, and assist with financial applications under the ADRC program. The role supports elderly and disabled adults in accessing long-term care services, performing outreach, and collaborating with community agencies.

The position requires managing a caseload, conducting assessments, developing service plans, and coordinating with partners to ensure service delivery.

Qualifications

• Bachelor’s degree in behavioral science, human services, or related field or four years of relevant case management experience.
• Equivalent combination of education and experience may be considered.

Responsibilities

• Manage a caseload of 30 clients and provide intake/referral services.
• Interview clients and families to assess long-term care needs and evaluate health and living situations.
• Develop a service plan based on evaluation of client needs and available providers.
• Assist with filling out applications for programs and follow up.
• Maintain accurate records in the State’s database (SUDS) and manage related documents.

Skills

Case management

Interpersonal skills

Communication

Education

Bachelor’s degree in behavioral science, human services, or a related field

Four years of relevant case management experience

Job description

Hilltop’s mission is to create connection to build a community where everyone belongs. We value Relationship, Integrity, Courage, Inclusivity, Growth, and Fun.

Who We Are:

At Hilltop Community Resources, we are more than a multi-faceted non-profit organization that serves our community. We’re a large and vibrant collection of creative and driven individuals that each play a unique and important part in what we do every day. Headquartered in beautiful Western Colorado, Hilltop is invested in the betterment of where we live, work and play. For 75 years, Hilltop has provided resources and support for a wide range of people of all ages, stages and walks of life. Our approach is rooted in our values that we weave into everything we do. We care about people and prioritize a healthy and happy workplace culture.

The Part You’ll Play:

Working at Hilltop is a fantastic opportunity with lots of chances for growth, connection and team building. Hilltop values the employee experience and promotes a culture of purpose and belonging for every employee. We believe work can be fulfilling and fun. This role is no exception. An overview of this position entails…The ADRC Navigator is responsible for case management services, option counseling, and assisting individuals with financial applications under the Aging and Disability Resources for Colorado (ADRC). This role supports elderly and disabled adults accessing appropriate long-term care programs and services, providing outreach, and collaborating with community agencies.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Manage a caseload of 30 clients. Provide intake and referral services via phone and in person.
2. Interview the client and his/her family, other caregivers, and collateral entities to complete assessments for long-term care or services, evaluation of physical and mental health, competency, living environment, activities of daily living, support system, finances; discuss service options and make referrals to community resources.
3. Develop a service plan based on evaluation of the client’s current support system and functional assessment to determine client needs, availability of service providers, and use of intervention tools to assist the client and/or client support system when appropriate.
4. Assists with filling out applications for specific, needed programs. Follows up with clients as necessary to ensure service connections and delivery.
5. Participate in interdisciplinary team meetings regarding client care, advocacy, and services coordination; attend conferences, workshops, and state training sessions regarding case management, chronic disease, and other disabled and elderly population issues.
6. Collaboration with community partners is required for the ongoing success of the ADRC/Home Connections program. Collaborate with the Area Agency on Aging Director, Western CO 2-1-1 staff, and other community partners to leverage and pool resources to address unmet client needs.
7. Maintain accurate and timely records in the State’s database (SUDS), including assessments, care plans, and other relevant documents. Manage other pertinent documents including release of information forms, status reports, etc.
8. Responsible for answering the ADRC main line Monday through Friday. Assess callers’ needs and provide appropriate referrals to community resources.
9. Offer person-centered counseling to individuals with physical, mental, and cognitive disabilities to help individuals understand the benefits and limitations of long-term services and support options; connect individuals to services and act as a liaison with service agencies.
10. Fiscally responsible for services approved and provided under the voucher services and Home Connections program, including credit card purchases, submitting check requests, completing appropriate coding and financial steps required for providers to be paid, and communicating with providers about approved services.
11. Responsible for assisting clients with SAMS (Senior Assistance for Materials and Services) applications. SAMS is a once-a-year financial assistance available to provide a service or good that supports continuing independence.
12. Responsible for gathering all necessary information to present SAMS requests to review committee. Completes purchases or payment requests and follow up with clients to close files upon service completion.

More Specifically, In This Role We Request:

This position requires some specific skills that we hope you can bring.

EDUCATION & EXPERIENCE

• Bachelor’s degree in behavioral science, human services, or a related field, OR four years of relevant case management experience.
• Equivalent combination of education and experience may be considered.

CERTIFICATES, LICENSES & REGISTRATIONS

• Valid Colorado Driver’s License

NOW TELL US ABOUT YOU:

This position will stop accepting applications on 09/29/2026.

BEFORE YOU JOIN THE HILLTOPPER COMMUNITY:

Connections come with care! Before you join our team, you will be required to go through some background checks and health clearances to ensure the safety and wellbeing of everyone in our community.

CLEARANCES & HEALTH REQUIREMENTS

The following background checks are conducted by Hilltop Community Resources:

• Hilltop Criminal Background Check
• Sex Offender Registry
• Driving Record
• Colorado Adult Protective Services Background Check (CAPS)
• Department of Health and Human Services Office of Inspector General (OIG) Exclusion List
• Non-Facility Fingerprint Card
• Non-Facility TRAILS (Child Abuse Registry)
• Influenza Vaccination (recommended)
• Any other required vaccination