ADR Settlements Specialist - Optimization & Risk

Bank of America; Jacksonville (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

Bank of America in Jacksonville seeks an ADR Operations Specialist to manage end-to-end settlement and processing of ADR conversions across markets. You will work with clients, international settlement teams, trading desks, and internal operations to ensure accurate bookings and timely problem resolution.

The role emphasizes identifying efficiencies, improving processes, and reducing manual tasks through automation.

Qualifications

• 2+ years related brokerage operations experience or Bachelor's degree.
• Solid oral & written communication skills.
• Ability to multitask in a high volume/fast paced environment.
• Ability to learn and understand different settlement functions and platforms.

Responsibilities

• Leads end-to-end resolution of complex client issues and inquiries, including research, escalation and approvals for items with high levels of monetary risk.
• Drives execution of complex financial and non-financial client transactions; supports process improvements, requirements, and initiatives across multiple stakeholders.
• Performs quality assurance reviews, testing, and training to ensure high performance accuracy of metrics.
• Supports risk management and audit processes, including identification of issues, development of mitigation strategies, and exam preparation.
• Reviews and updates written procedures to ensure accuracy.
• Supports operational team projects and production of executive-level reports and presentations for senior management as needed.

Skills

Risk Management

Written Communications

Active Listening

Attention to Detail

Critical Thinking

Oral Communications

Problem Solving

Adaptability

Collaboration

Prioritization

Education

Bachelor's degree

Job description

Bank of America in Jacksonville seeks an ADR Operations Specialist to manage end-to-end settlement and processing of ADR conversions across markets. You will work with clients, international settlement teams, trading desks, and internal operations to ensure accurate bookings and timely problem resolution.

The role emphasizes identifying efficiencies, improving processes, and reducing manual tasks through automation.