ADR Program Assistant (JUD)

State-of-Georgi; Atlanta (GA); On-site; USD 32,000 - 39,000; Full time

Job summary

State of Georgia invites applications for an ADR Program Assistant within the Judicial Council/Administrative Office of the Courts. The role provides administrative support, answers phones, handles intake, schedules cases, and prints notices in the Sixth Judicial District ADR Program.

Under supervision, you will maintain files, greet visitors, and assist with reports, while adhering to department guidelines and professional standards.

Qualifications

• High School diploma or equivalent.
• Proficiency with Word, Excel and Access.
• Compose professional business English correspondence.
• Provide customer service over telephone and email.
• Maintain and manage databases.

Responsibilities

• Answer telephones and take messages; schedule appointments.
• Greet visitors and maintain office files.
• Process intake and scheduling of cases; conduct screenings.
• Generate notices and reports; manage inventory.
• Perform other routine administrative duties as needed.

Skills

Word

Excel

Access

Business English

Customer service

Database management

Education

High School diploma

Job description

Explore a World of Opportunity with the State of Georgia!We are the force that drives Georgia!Georgia State Government is a large enterprise, composed of various agencies and entities with a common goal to improve the lives of Georgia's more than 10 million citizens!Join Team Georgia and impact lives everyday while receiving a robust benefits package designed for every stage of your career!Job Title:ADR Program Assistant (JUD)Agency:Judicial Council/Administrative Office of the CourtsJob Requisition ID:JR0000005991Shift:Not Applicable (United States of America)Compensation Details:$35,000Job Description:Benefits: Generous benefits package that includes an employee retirement plan, deferred compensation, 13 annual paid holidays as well as vacation days and sick leave. Flexible benefits include a selection of options for life, dental and vision insurance and long-term health care.Minimum Requirements: High School diploma or equivalent. Experience with the following:The operation of personal computers, including a medium level of proficiency in Word, Excel and Access.Composing and writing effective correspondence, memos and e-mails, using proficient business English grammar, vocabulary, punctuation, and spelling, and ability to proofread the written material.Communicating information to callers/visitors tactfully and professionally, expressing ideas clearly and concisely, orally and in writing.Providing effective customer service over the telephone and in writing.Database management.Preferred Requirements: Knowledge of the judicial system. 2-3 years administrative experience. Knowledge of and experience with the Georgia state ADR rules and guidelines is strongly preferred.This individual must have the following characteristics/qualities:Attention to detailAbility to multi-talkHigh level of professionalismOrganizedQuick learnerCustomer service orientedEssential Functions: [The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.]Under the general direction of the ADR Program Director and Assistant Director, the Program Assistant will provide administrative support to the Sixth Judicial District Alternative Dispute Resolution Program. Under general to limited supervision, this person will be responsible for answering telephones, taking messages and making appointments, greeting visitors, maintaining office files, intake and scheduling of cases, conducting domestic violence screening, generating notices and reports, maintaining office inventory, and other administrative duties of a routine nature in support the ADR Program and ADR Program Director.Work Schedule: Employee will be required to work regularly on various shifts as deemed necessary; generally, Monday – Friday 8:30 AM to 5 PM fully in-office.Submit a resume and letter of interest to the 6th Judicial District ADR Program Director, Liesl Owen, 141 W. Solomon St., Ste. 200, Griffin, GA 30223, or to [e-mail] by close of business on October 9, 2026. An email will be sent with a required application to be completed and returned.Minimum Qualifications:Equal Employment Opportunity EmployerThe State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services.Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.