Adoptions Counselor- Berkeley Campus

Charleston Animal Society; Northern (KY); Hybrid; USD 18,000 - 23,000; Full time

Benefits offered by this job

Full benefits package

Job summary

Charleston Animal Society in Berkeley Campus is seeking a full-time Adoption Counselor who loves animals and people and wants to help animals find homes.

This customer-service focused role works with cats, dogs, rabbits and other animals, handling intake, adoption processes, and record-keeping, with a strong emphasis on humane care and teamwork. The position includes a full benefits package and a schedule Friday through Monday, 8:00 a.m. to 5:30 p.m.

Qualifications

• High school diploma or equivalent is required.
• Valid South Carolina Driver’s License (or applicable state) and clean driving record.
• Experience with cats is preferred.
• Strong customer service and communication skills.
• Ability to work independently with minimal supervision.
• Excellent organizational and data entry abilities.
• Willingness to perform physical tasks and cleaning as needed.

Responsibilities

• Adhere to ethical animal care standards and provide humane handling.
• Greet adopters with enthusiasm and professionalism.
• Answer phones and provide accurate information to callers.
• Provide exceptional customer service at all times.
• Explain medical and behavioral disclosures prior to adoption.
• Administer medications under supervision of staff veterinarians.
• Maintain medical and adoption records accurately.
• Provide enrichment and maintain cleanliness of adoption areas.
• Conduct meet & greet sessions and support basic obedience work.
• Perform other duties as assigned.

Skills

Customer service

Animal handling

Communication

Independent work

Organizational skills

Data entry

Cleaning

Driving

Education

High school diploma or equivalent

Job description

Love people and animals? Join Charleston Animal Society at our BerkeleyCampus and help connect cats, dogs, rabbits, small animals, and morewith the people who will care for them.

Job Type Full-Time

Pay $15.00 / Hour

Benefits Full Benefits Package

About the Role

Charleston Animal Society is looking for a full-time Animal AdoptionCounselor at our Berkeley Campus. This is a customer service-focusedposition for someone who loves both animals and people and wants to playa direct role in helping animals find new homes.

Adoption Counselors work primarily with cats and our big shelter dogs,while also helping care for rabbits, small animals, and other animalsin our adoption program.

What to Expect

Great customer service is a must.This position involves frequent interaction with adopters, phone calls,paperwork, and computer work.

All jobs at our shelter have significant physical requirements andinvolve plenty of cleaning, including mopping floors and cleaningkennels. Expect to get dirty — you're working with animals!

Applicants must be at least 18 years old.

Key Responsibilities

• Adhere to the highest ethical standards and provisions of animal carein a safe, competent, professional, and humane manner at all times.
• Greet customers and potential adopters with enthusiasm andprofessionalism.
• Answer phones professionally and provide accurate information tocallers.
• Provide excellent customer service at all times.
• Explain medical and behavioral disclosures to adopters prior tostarting the adoption process.
• Administer medication under the supervision of the staff veterinarian.
• Maintain accurate medical and adoption records.
• Provide enrichment to animals.
• Maintain the cleanliness of dogs available for adoption, outside playareas, and Meet & Greet rooms throughout the day.
• Conduct playgroups and work with dogs on basic obedience.
• Maintain the cleanliness of cats available for adoption, cat rooms,and the front lobby throughout the day.
• Perform other duties as assigned.

Qualifications

• High school diploma or equivalent required.
• Valid South Carolina Driver’s License and excellent driving recordrequired.
• Prior experience working with cats preferred.
• Ability to provide excellent customer service.
• Demonstrated skill and ability in animal handling, care, andmaintenance.
• Ability to work independently with minimal supervision.
• High degree of organizational skills.
• Ability to communicate effectively both orally and in writing.
• Basic data entry knowledge.
• Ability to clean continuously.

Additional Information

Physical RequirementsWalking, standing, and moving animals and equipment, including theability to lift up to 50 pounds.

Standing RequirementAbility to stand for a minimum of 10 hours per day.

ScheduleFriday through Monday, 8:00 a.m. to 5:30 p.m.

Age RequirementApplicants must be at least 18 years old.

Employment TypeFull-time position with benefits.

Employment RequirementsMust pass a pre-employment drug screen and background check.

Ready to Help Animals Find Their People?

If you love animals, enjoy working with people, and want to make adifference every day, we'd love to hear from you.