Adoption Support Agent

Slingshot LLC; Marion (IN); On-site; USD 22,000 - 23,000; Full time

Job summary

Slingshot LLC seeks an Adoption Support Agent to prepare course materials for purchasing, maintain catalogs, and coordinate with universities. You will communicate with suppliers and internal teams to ensure catalogs are accurate and up-to-date.

The role supports the procurement process and works within a day shift at our Marion, IN location. The position requires a 4-year degree, with strong communication and organizational skills, and proficiency in MS Office and Google Suite.

Qualifications

• Ability to define problems, collect data, establish facts, and generate alternative solutions.

Responsibilities

• Initiate, monitor, evaluate, and maintain the accuracy of course material information within a database
• Contact suppliers via written and verbal communications to gather information for new products
• Assess potential sourcing issues for adopted course materials and work with teams to find viable alternatives
• Interact with faculty and staff at partner universities/colleges concerning course material issues by verbal and written communications
• Customize communication and processes for course materials based on service model to assigned universities/colleges
• Maintain awareness of important dates and deadlines
• Complete research for special projects or requests from manager or school contacts
• Meet weekly with Course Material Procurement team to discuss strategies and review progress

Skills

Problem solving

Communication

Team player

Organized

MS Office & Google Suite

Multitasking

Education

4 Year Degree

Tools

MS Office

Google Suite

Job description

Job Details

Job Location: Slingshot Corporate Office - Marion, IN 46953

Position Type: Full Time

Education Level: 4 Year Degree

Salary Range: $16.00 - $17.00 Hourly

Travel Percentage: None

Job Shift: Day

Job Category: Procurement

Position: Adoption Support Agent

Department: Course Material Procurement

Reports to: Adoption Support Agent Manager

Location (In-Office): Slingshot Distribution Center | Marion, Indiana

General Job Description: Responsible for preparing all required course materials for the purchasing process. This includes maintaining course material catalogs for assigned accounts, communicating both internally and externally to problem-solve, and customizing research per need to ensure those catalogs are accurate and up to date.

Duties/Responsibilities:

• Initiate, monitor, evaluate, and maintain the accuracy of course material information within a database
• Contact suppliers via written and verbal communications in order to garner necessary information for new products
• Assess potential sourcing issues for adopted course materials and work with multiple teams internally to find viable alternatives
• Interact with and assist faculty and staff at partner universities/colleges concerning course material issues by means of verbal and written communications
• Customize communication and processes for course materials based on service model provided to assigned universities/colleges
• Maintain awareness and understanding of any important dates and deadlines
• Complete research for special projects or requests from manager or school contacts
• Meet weekly with Course Material Procurement team to discuss upcoming strategies, review progress of past week, and problem-solve obstacles of specific tasks.

Skills/qualifications required:

• Ability to define problems, collect data, establish facts, and generate alternative solutions.
• Excellent oral and written communication skills required
• Must be able to work well within a team atmosphere
• Candidate must be organized, self-motivated, and goal-oriented
• Must be proficient in moderate level computer skills, with a working knowledge of MSOffice and Google Suite
• Ability to multitask, assess priorities, give precise attention to detail, and manage competing deadlines

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.