Adoption Counselor: Match Pets with Caring Homes

Asheville Humane Society; Asheville (NC); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Paid time off

EAP counseling

Paid holidays

Pet bereavement leave

Pet prescription discounts

Job summary

Asheville Humane Society Adoption Center is seeking an Adoption Counselor to assist visitors, explain adoption processes, and complete paperwork to help animals find homes.

You will provide daily care, monitor animal health, and coordinate with staff and volunteers to keep the center clean and welcoming. This part-time role includes weekend shifts and a $17.00/hour pay with a six-month increase.

Qualifications

• High school diploma or GED.
• Ability to safely handle animals and apply appropriate handling techniques.
• Basic computer skills.
• Strong interpersonal, organizational, written, and verbal communication skills.
• Ability to work in a customer-facing environment while balancing the needs of people and animals.
• Ability to work a fluctuating part-time schedule based on organizational needs, including weekends.

Responsibilities

• Provide information to the public and counsel potential adopters regarding open adoption policies and animals available at the Adoption Center.
• Help potential adopters identify animals that may be a good fit based on their lifestyle, experience, and the individual animal's needs.
• Complete and process necessary adoption paperwork accurately.
• Process associated retail transactions as needed.
• Maintain a working knowledge of all animals housed in the Adoption Center, including their medical, behavioral, and adoption information.
• Demonstrate proper animal handling and care.
• Provide daily animal care, including cleaning, feeding, watering, and walking as needed.
• Monitor, report, and document animal temperament and medical or health concerns.
• Administer medications to animals in the Adoption Center as directed.
• Carry out behavior protocols assigned by the Director of Behavior and Training.
• Follow AHS protocols for the movement and placement of animals.
• Ensure the Adoption Center remains clean, presentable, tidy, and organized in both public and staff areas.
• Collaborate with volunteers by providing clear communication, guidance, and support while working toward shared goals.
• Perform other duties that support the mission and daily operations of Asheville Humane Society as directed.

Skills

Interpersonal communication

Customer service

Teamwork

Basic computer skills

Bilingual English/Spanish

Education

High school diploma or GED

Job description

Asheville Humane Society Adoption Center is seeking an Adoption Counselor to assist visitors, explain adoption processes, and complete paperwork to help animals find homes.

You will provide daily care, monitor animal health, and coordinate with staff and volunteers to keep the center clean and welcoming. This part-time role includes weekend shifts and a $17.00/hour pay with a six-month increase.