Admitting Specialist — Welcoming & Efficient Registration

Mission Community Hospital; Los Angeles (CA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Paid time off

Tuition reimbursement

401(k)

Employer-paid life insurance

Job summary

Mission Community Hospital in Los Angeles is seeking an Admitting Representative to facilitate pre-admission and admission for patients. You will greet patients, collect accurate information, and ensure smooth registration while collaborating with multiple departments for accurate billing and discharge planning information.

Responsibilities include patient interviews, verification of benefits, HIPAA compliance, and accurate data entry.

Qualifications

• Minimum of 1-year progressive admission/registration experience or previous MD office, medical billing experience preferred.
• Knowledge of medical terminology.
• Knowledge of third-party reimbursement.
• Excellent verbal and written skills; bilingual English/Spanish preferred.
• Manual dexterity and mobility.
• Ability to follow proper lifting techniques, push wheelchairs with weight to 150 lbs.
• Ability to utilize computers and electronic equipment to achieve department goals: CPT, printers, typewriters, computers, telephones, and fax machines.
• Employee must obtain his/her MAB (Management of Assaultive Behavior) and Fire Card course within first 60 days of employment.
• Employee required to attend an AIDET Training class.

Responsibilities

• Always represents the organization as the primary welcoming representative to patients and the public.
• Conducts self in line with organizational customer service standards.
• Interviews patients to obtain accurate information for quick admission and registration.
• Adheres to dress code of the customer relations department.
• Escorts or arranges escorts to designated areas as needed.
• Interprets policies to patients and visitors in an understandable manner.
• Communicates effectively with patients, visitors, physicians, and hospital staff.
• Prioritizes multiple tasks in a fast-paced public arena.
• Notifies departments of self-pay accounts for follow-up and review.
• Follows HIPAA policies for privacy and confidentiality.
• Completes admission financial file with required documents for billing and processing.
• Verifies benefits and eligibility for every encounter.
• Notifies Insurance Company and IPA prior to inpatient admissions.
• Uses two patient identifiers per Joint Commission standards.
• Reconciles census admissions/discharges for accuracy at shift end.
• Collects monies, issues receipts, and deposits funds per policy.

Skills

Verbal and written communication

Bilingual English/Spanish

Medical terminology

Computer skills

Tools

CPT

Printers

Typewriters

Computers

Telephones

Fax machines

Job description

Mission Community Hospital in Los Angeles is seeking an Admitting Representative to facilitate pre-admission and admission for patients. You will greet patients, collect accurate information, and ensure smooth registration while collaborating with multiple departments for accurate billing and discharge planning information.

Responsibilities include patient interviews, verification of benefits, HIPAA compliance, and accurate data entry.