Admitting Counselor & Registration Clerk

Gundersen Health System; La Crosse (WI); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Career development

Tuition assistance

Retirement plan

Healthcare benefits

Leadership support

Work-life balance

Job summary

Gundersen Health System in La Crosse, WI seeks an Admitting Counselor/Registration Clerk to join our compassionate team and help deliver patient-centered care. This part-time role offers meaningful work, supportive leadership, and opportunities for career growth.

Responsibilities include handling customer service, verifying demographics and insurance, and communicating patient financial responsibilities before admission or discharge. The position emphasizes accuracy, empathy, and teamwork.

Qualifications

• High school diploma or equivalency.
• 1 year experience in general support or service area, requiring basic occupational knowledge and skills.

Responsibilities

• Provide customer service to internal and external customers.
• Gather and verify demographic information.
• Confirm insurance coverage and pre-certification details.
• Inform patients about their financial responsibilities prior to admission and/or discharge.

Skills

Customer service

Data gathering

Insurance verification

Financial counseling

Education

High school diploma

Job description

Love + medicine is who we are, it’s what we do, it’s why people want to work here. If you’re looking for a job to love,

Scheduled Weekly Hours:

32

Gundersen Health System is seeking a compassionate and confident individual to join our growing team as an Admitting Counselor/Registration Clerk. This position provides the opportunity to make a difference and help others. If you are looking for a rewarding position and the chance to make a lasting impact on the healthcare community….

What you will get:

• Starting pay of $17.93+ per hour based on experience + shift differentials for overnights and weekends!
• Support to grow in your career with access to our Career Development Center and Tuition Investment Program
• Top-rated retirement plan and healthcare benefits
• Departmental leadership that supports you as you do your best work.
• Work/Life balance to love what you do and where you live

What’s Available:

• .8 FTE (64 hours bi-weekly)
• Shift: 5:00 AM - 1:30 PM, Monday - Friday.
• Every 3rd week rotation: Monday - Wednesday: 7:00 AM -3:30 PM + Saturday & Sunday: 7:00 AM -3:30 PM
• Location: La Crosse Emergency Services/Urgent Care

What you will do:

• Provide customer service to internal and external customers.
• Gather and verify demographic information.
• Confirm insurance coverage and pre-certification details.
• Inform patients about their financial responsibilities prior to admission and/or discharge.

What you need:

• High school diploma or equivalency.
• 1 year experience in general support or service area, requiring basic occupational knowledge and skills.

Emplify Health, a partnership of Bellin Health and Gundersen Health System, is a leading not-for-profit, patient-centered healthcare network based in Green Bay and La Crosse, Wisconsin. With 11 hospitals and over 100 clinics, we serve 67 cities across Wisconsin, Iowa, Minnesota, and Michigan’s Upper Peninsula. Join us in making a meaningful difference in the lives of our patients and communities.

We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values — belonging, respect, excellence, accountability, teamwork and humility — our pillars set our foundation and our future.

Equal Opportunity Employer