Admitting Counselor & Registration Clerk

Gundersen Health System; United States; On-site; USD 37,000 - 42,000; Full time

Benefits offered by this job

Career Development Center

Tuition Investment Program

Healthcare benefits

Top-rated retirement plan

Leadership support

Work/Life balance

Job summary

Gundersen Health System is seeking a compassionate Admitting Counselor/Registration Clerk to join our La Crosse Emergency Services/Urgent Care team. The 1.0 FTE role offers a stable schedule with shifts starting early morning, Monday through Friday, and occasional weekend rotation.

You will help patients with admission, registration, and insurance coordination, making a meaningful impact on patient experience.

Qualifications

• High school diploma or equivalency required.
• 1 year experience in general support or service area, requiring basic occupational knowledge and skills.

Responsibilities

• Provide customer service to internal and external customers.
• Gather and verify demographic information.
• Confirm insurance coverage and pre-certification details.
• Inform patients about their financial responsibilities prior to admission and/or discharge.

Skills

Customer service

Communication

Data entry

Education

High school diploma or equivalent

Job description

Love + Medicine

Love + medicine is who we are, it's what we do, it's why people want to work here. Scheduled Weekly Hours: 40 Gundersen Health System is seeking a compassionate and confident individual to join our growing team as an Admitting Counselor/Registration Clerk.

This position provides the opportunity to make a difference and help others. If you are looking for a rewarding position and the chance to make a lasting impact on the healthcare community.

What you will get:

• Starting pay of $17.93+ per hour based on experience + shift differentials for overnights and weekends!
• Support to grow in your career with access to our Career Development Center and Tuition Investment Program
• Top-rated retirement plan and healthcare benefits
• Departmental leadership that supports you as you do your best work
• Work/Life balance to love what you do and where you live

What's Available:

1.0 FTE (80 hours bi-weekly) Shift: 5:00 AM - 1:30 PM, Monday - Friday. Every 3rd week rotation: Monday - Wednesday: 7:00 AM -3:30 PM + Saturday & Sunday: 7:00 AM -3:30 PM Location: La Crosse Emergency Services/Urgent Care

What you will do:

• Provide customer service to internal and external customers.
• Gather and verify demographic information.
• Confirm insurance coverage and pre-certification details.
• Inform patients about their financial responsibilities prior to admission and/or discharge.

What you need:

• High school diploma or equivalency.
• 1 year experience in general support or service area, requiring basic occupational knowledge and skills.

Emplify Health, a partnership of Bellin Health and Gundersen Health System, is a leading not-for-profit, patient-centered healthcare network based in Green Bay and La Crosse, Wisconsin. With 11 hospitals and over 100 clinics, we serve 67 cities across Wisconsin, Iowa, Minnesota, and Michigan's Upper Peninsula. Join us in making a meaningful difference in the lives of our patients and communities.

We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values - belonging, respect, excellence, accountability, teamwork and humility - our pillars set our foundation and our future.

Equal Opportunity Employer Around here, loving your job is part of the job. Join our mission in changing healthcare while finding a career you'll love! Gundersen Health System offers a proud, local history spanning more than 100 years. Our personalized patient care model is only the beginning of what you will experience as we foster population health transformation and innovation to serve our communities and you. We've made it a priority to enrich the lives of our employees as they find a career they love. Using each employee’s unique talents and passions, Gundersen is committed to delivering exceptional patient and family-centered care to the communities we serve. You can be part of an exciting, highly adaptable and mission-driven organization with a work environment that supports you personally and professionally and a work culture where you are valued and appreciated offering an employee-first culture, work-life balance, and career advancement & growth opportunities. This culture allows our organization to attract elite talent, like yourself! What You Can Expect: Empowerment to shape your work environment, encouragement to improve processes and create efficiencies, and support when seeking opportunities for growth Culture that encourages self-care and provides you with opportunities to be your best self at work and at home Competitive compensation and comprehensive benefits packages, as applicable, ensuring your comfort and well-being as a valuable team member Support for your career growth through Professional Development Opportunities, our Tuition Investment Program, Career Development Center, and online continuing education courses Inside our walls and our neighborhoods, we deliver world-class medical care and the right amount of love. We call it LOVE + MEDICINE and it's more than our practice. It is who we are. Gundersen Health System, based in La Crosse, WI, is the leading provider of primary and specialized care in western Wisconsin, southeast Minnesota, and northeast Iowa; serving more than 500,000 residents throughout 22 counties. Our physician-led, not-for-profit healthcare system includes a 325-bed teaching hospital, tertiary referral center, and Level II Trauma Center; community clinics; 6 affiliate critical access hospitals; nursing homes; behavioral health services; vision centers; pharmacies; and air and ground ambulance services. Together, we inspire your best life by relentlessly caring, learning, and innovating. We deliver Love + Medicine every day to change lives in our communities and enrich the lives of our employees.